What We Do
TRAX Platform Delivers
CaterTrax is more than just a catering management software solution. It’s a complete platform that you’ll never outgrow. It’s built for caterers by caterers; people who know your time is best spent taking care of customers – not busy learning a software program.
The TRAX Platform delivers a broad range of capabilities that would otherwise require multiple disconnected solutions.
We ensure you get the right combination of products and services so you can focus on your bottom line.
Rely on our highly configurable software to gain better insights and make data driven decisions.
A Smarter Way to Manage Your Operation
Forget about tracking down slips of paper or working with spreadsheets. Leverage the benefits of the TRAX Platform to manage all aspects of your hospitality operation. Your customers will love how easy and reliable it is to work with you.
- Build Comprehensive Preparation Sheets, Packing Slips, and Routing Sheets
- Customize Reports at the Site Level or Across Your Organization and Export on Demand
- Simplify Production with Label Templates
- Highlight Seasonal Menus and Promotions
- Increase Order Size by Suggesting Additional Menu Items
- Provide an Easy Interface for Your Customers to Navigate
- Offer Ordering Anytime, Anywhere
- Access Comprehensive Order History with Confirmation and Order Tracking
- Modify Ordering Options for Customers and Staff or Staff Only
- Control Your Hours of Operation, Lead Times, and Delivery with Flexible Business Rules
- Generate Invoices Automatically and Get Paid for Every Item, Every Order, Every Time
- Integrate Payment Systems and Internal Finance Systems
- Learn Valuable Insights About Your Customers
- Nurture Repeat Business with Loyalty Programs
- Track Customer Satisfaction
- Send Seasonal Promotions
- Distribute Coupons to Drive Traffic
- Engage with Customers via Social Media
- Process Credit Cards and Merchants in a Single System
- Rely on Fast and Secure Online Payment Processing
- Enjoy TRAX Payments – Our Complimentary Payment Processor Powered by Vantiv
We Put the Service in SaaS
When you succeed, we all succeed. Our services teams and technology experts work to ensure the fastest speed to get you started.
We believe that you should never stop learning, which is why training is available for all CaterTrax clients.
Our Menu team is available to keep your menu current with pricing, promotions and new products.
Our Product Innovation Team is listening and setting trends. Clients enjoy platform updates with their subscription.
Getting started includes set-up and integration consulting, building your website with menu assets and training.
Our experienced support team is close at hand when you need technical assistance. Get the help you need anytime.
We protect and monitor all of our systems in real-time so if issues do occur we rapidly diagnose and solve them.