CaterTrax Reports NPS Score of 44, Delivering Satisfaction to Foodservice Providers
CaterTrax, recently named to the Top 20 Most Promising Food & Beverage Technology Solutions, released the results of their annual survey today. The data from their annual survey backs-up their vision and mission to improve the quality of life for caterers, foodservice operators and the customers they serve. More than 900 foodservice professionals in managed hospitality and catering participated. CaterTrax boasts an impressive NPS score of 44, in comparison to the software and apps sector average NPS score of 26. The positive trend with CaterTrax’s NPS score increasing by 22% is a direct result of the emphasis on service for their software as a service suite of products.