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Catering Complete

Bring Order to Your Orders

Designed for both small, express-service gatherings and large-scale, full-service events, Catering Complete is a dynamic, versatile solution for today’s evolved marketplace.

Use Catering Complete to streamline your foodservice operation from start to finish. We offer a mobile-friendly online ordering system for easy access, customizable business options for your unique needs, and extensive management tools to minimize effort and maximize results.

Focus less on the paperwork and more on the food. Catering Complete—the complete solution for all your catering needs.

Book a Demo

Increase Efficiencies

Increase Efficiencies

Streamline your workflow with multiple management tools
Decrease Costs

Decrease Costs

Eliminate mistakes with automated processes
Facilitate safe events with features designed to keep health guidelines in mind

Ensure Safe Events

Facilitate safe events with features designed to keep health guidelines in mind


  • Meet your customers where they are. Our system enables customers to conveniently place orders from any device.

  • Configure different features to fit your unique business needs with custom business rules and pick-up and delivery options.

  • Looking to combine solutions? Our platform makes it simple. Enjoy seamless access across any combination of solutions on one web site.


  • With flexible menus to support strategic foodservice and event planning, Catering Complete allows your business to readily adapt to current demand.

    Our express menu focuses on small-group selections, such as boxed lunches, simple sandwich platters, and other cost-effective items that allow you to fulfill orders quickly and easily. Our core menu supports your traditional large-scale services, including buffets and plated meals.

    Each menu allows you to organize by product categories, add nutritional information in compliance with the menu labeling rule, and standardize your items across multiple sites.

  • Give customers easy access to your menu. Our online ordering system is designed with intuitive navigation and a simple check-out process.

    Online ordering features include:

    • All Day Ordering: For customers needing multiple service times, we offer the option to consolidate orders into one event and Master Invoice—keeping both your team and your customer organized.
    • Master Invoice: Group orders into a single invoice and payment for simple, streamlined processing.
    • Event Documents: Keep all event documents and details in one place. You can attach various files to orders, including venue diagrams, seating charts, attendee lists, compliance documents, and photos.
    • Group by Guest: Customers can add names to individual order items, supporting safe packaging for daily operations.
    • Group Ordering: Use one link to let participants in your group choose and customize their own selections. In the end, all items are consolidated into one convenient order and payment.
    • Promo Codes: Offer targeted discounts for first-time orders, limited-time specials, focused products/categories, or specific customers.
  • Ensure your website is ADA compliant and accessible to all with CaterTrax Assist, our automated AI solution for web accessibility—included at no additional charge with Catering Complete.

  • Stay on top of order details from start to finish. With Live Order Monitor, you can view orders in real-time. Checking on order changes? Our tracking tools ensure event accuracy by keeping customers and staff on the same page with every update.

  • Check out the big picture or check in on the details. You can toggle the calendar views from monthly, weekly, or daily. Customizable order status pins display information at-a-glance, making it easy to stay organized.

  • Eliminate mistakes and streamline workflow. With each order, you can generate kitchen sheets and pack sheets. As orders and invoices are edited, all charges, taxes, and production sheets are also updated.

  • Monitor trends, analyze outcomes, and make data-informed decisions with our reporting and forecasting tools.


  • Coordinate catering and room reservations in one system. Use Rooms Manager to schedule and manage event rooms as efficiently as your catering orders. Customers can user your site to book a room, customize layout preferences, and request equipment. All room reservation details will carry over to their related catering order.

  • Streamline your kitchen workflow with Printer. Your staff can organize tickets with customized fonts and colors, print full tickets to multiple workstations, and attach customer receipts to orders.

Enterprise Management

We’re here to support you as your business grows. Our enterprise solutions connect systems across multiple locations for centralized management and corporate-wide reporting.

Book a Demo Ready to see it in action? Let us show you how Catering Complete can enhance your business.

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