Home / Blog / Platform Updates / Help Desk Ticket Categories Update
CaterTrax Administrators will notice some new and renamed ticket categories next time they submit a support request. On Tuesday, December 12th, we gave our hard-working Support Team an early holiday present by updating our help desk ticket categories. Just like we do for our partners and clients; we are constantly scoping out ways to make […]
Home / Blog / Tips & Tricks / How To Improve Customer Communication Using Your CaterTrax Solution
Whether you’re just starting out, or you have a well-established clientele, maintaining communication with customers has a direct correlation to the success of your foodservice operation. CaterTrax’s catering management software, the TRAX Platform, makes it simple for you to stay in touch and provides tools to help you learn valuable insights about customers, track customer […]
