Built by Caterers for Caterers
We created a better way for you to manage your business by streamlining operations and reducing costs for a better bottom line. From managing more effectively to delivering exceptional customer service, CaterTrax provides solutions for catering challenges in a variety of industries.
Our Catering Solution is great for day to day requests, catered meetings, and special events because our software transforms foodservice by connecting every aspect of an operation. We make it easy to manage the chaos of catering with tailored solutions to meet the needs of foodservice operations in healthcare, higher education, business and industry and more. Tour the features below to learn more about how the CaterTrax Catering Solution strengthens foodservice for success.Book A demo
Tour Front of the House
Front of the House FeaturesStart the tour!
Customer Online OrderingConvenient ordering accounts are available for your customers anytime. You determine your hours of operation, lead times, delivery times and much more.
MenusThe TRAX Platform can manage basic menus for small to large sized businesses, customizable menus with multiple categories, and even standardized menus across a fleet of sites. Our menu specialists are ready to program a menu just the way you need it and your subscription comes with a free hour of monthly menu maintenance to keep your menu as fresh as your food.
Easy UpsellingYou can create an upsell opportunity with every sale by encouraging customers to purchase related menu items automatically.
Customer Order TrackingCustomers can easily navigate their account to check the status of their orders and request changes, keeping them informed and you organized.
Compound and Repeat OrdersYou or your customers can place multiple orders with a single checkout and repeat saved orders.
Online Payments with Secure CheckoutsA user-friendly checkout process guides customers through easy and secure payment processing on your site. The TRAX Platform integrates with several popular payment gateways and CaterTrax also offers the TRAX Payment Gateway for clients without a current online payment system complimentary with the monthly subscription fee.
Seamless Customer ExperienceYour site can be upgraded at any time to meet your evolving needs without disrupting your customer’s experience. Customers will always visit one website for a seamless ordering experience.
Cater to Your Customers
Empower your customers while making your busy business easier to manage. Take a live tour to discover how our catering solution can change the way your customers look at food service.Book A demo
Tour Back of the House
Back of the House FeaturesLet’s get started!
Editable Orders and InvoicesCustomers can easily request a change to an order by completing the Change/Update Request Form. Any requests will be reflected in the tracking messages until the site administrator applies the change – that way last minute changes never get lost.
Automatic DocumentationKitchen sheets and pack sheets are generated automatically when an order is placed to ensure everything is prepared for perfection without added work or missing information.
Dynamic ReportingPre-configured and custom reports leverage the powerful data captured by your CaterTrax site so you can make informed business decisions faster than ever before.
Automated Kitchen WorkflowWhenever changes are made to an order, updates to charges, taxes, production, etc. are made automatically to take the hassle out of changes and avoid mistakes.
Calendar View and Status PinsThe filterable monthly calendar makes reviewing orders and keeping on top of your schedule simple. Filter your calendar view in a click with configurable order status pins like cancelled, confirmed, confirmation pending, change requested, completed and more. Status pins make it easy to access the information you need to keep up with the rapidly changing demands of your busy operation.
Multiple Calendar ViewIn addition to filtering your calendar with status pins, you can also update the calendar view to daily, weekly, or monthly options. Juggling multiple orders over a time span is tricky so the ability to focus in and out of your schedule is key to perfectly timing your order management.
Live Orders MonitorEasily keep track of orders in real-time with a live, scrolling feed. The order monitor feed even pops out of the CaterTrax window so you can keep it open and in view no matter what you’re working on. You can even close out of the TRAX Platform and still keep your order monitor running in the background.
Day ViewView your day in a click. See today’s orders and statistics, mark orders processed and paid, and even update invoice statuses from a single view.
24/7 Support LineCaterTrax focuses on a service as a software approach with clients so we’re here when you need us. Submit a support ticket or give us a call with any questions or issues you have and we’ll help you as quickly as possible.
Take Control of Catering
Balance your busy operations and staff without the stress. Take a live tour to discover how our Catering Solution can change the way you look at food service.Book A demo
Game Changing Add-Ons
Create the solution you need to run your business better with the flexibility to adapt as your business grows and changes.
Advanced Menu Pack
Take the guesswork out of food preparation with sub product management, production labels, theoretical food cost, and menu item IDs.
Catering Rooms Manager
Manage catering and reserve rooms in a single system that seamlessly integrates with your existing data and settings.
Configure printing based on your kitchen’s needs and coordinate timing or order fulfillment.
CaterTrax equips you and your team with an arsenal of data from single-unit to a consolidated multi-unit view.
Process Credit Cards securely from our list of preferred vendors.
Because your time is valuable, we partnered with Social Tables to make seating simple.
Take Control of Catering
Balance your busy operations and staff without the stress. Take a live tour to discover how our catering solution can change the way you look at food service.
Help us understand your goals so we can show you how we can align our technology and experience to optimize your business.
Book a Demo
CaterTrax is user-friendly for our clients and us. Our clients find the system easy to use and it and it is customizable to meet our needs.