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Catering Solution

Bring Order to Your Orders

Make it easy for customers to plan events and simple for you to bring them to life. Catering is a powerful, mobile-friendly solution designed to streamline your foodservice and events operation. Our extensive management tools will save you time and money, so you can focus less on the paperwork and more on the food.

Catering Guide
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Increase Efficiencies

Increase Efficiencies

Streamline your workflow with multiple management tools
Decrease Costs

Decrease Costs

Eliminate mistakes with automated processes
Facilitate safe events with features designed to keep health guidelines in mind

Ensure Safe Events

Facilitate safe events with features designed to keep health guidelines in mind

Platform

  • Meet your customers where they are. Our system enables customers to conveniently place orders from any device.

  • Configure different features to fit your unique business needs with custom business rules and pick-up and delivery options.

  • Looking to combine solutions? Our platform makes it simple. CaterTrax admins use one unique log-in per site for seamless access across solutions.

Features

  • Showcase your unique offerings. We support basic to complex menus, allowing you to organize by product categories, add nutritional information in compliance with the menu labeling rule, and standardize your menu across multiple sites.

  • Give customers easy access to your menu. Our online ordering system is designed with intuitive navigation and a simple check-out process. 

    Online ordering features include:

    • All Day Ordering: For customers needing multiple service times, we offer the option to consolidate orders into one event and Master Invoice—keeping both your team and your customer organized.
    • Event Documents: Keep all event documents and details in one place. Customers can attach various files to orders, including venue diagrams, seating charts, attendee lists, compliance documents, and photos.
    • Group by Guest: Customers can add names to individual order items, supporting safe packaging for daily operations.
    • Promo Codes: Offer targeted discounts for first-time orders, limited-time specials, focused products/categories, or specific customers.
  • Stay on top of order details from start to finish. With Live Order Monitor, you can view orders in real-time. Checking on order changes? Our tracking tools ensure event accuracy by keeping customers and staff on the same page with every update.

  • Check out the big picture or check in on the details. You can toggle the calendar views from monthly, weekly, or daily. Customizable order status pins display information at-a-glance, making it easy to stay organized.

  • Eliminate mistakes and streamline workflow. With each order, you can generate kitchen sheets and pack sheets. As orders and invoices are edited, all charges, taxes, and production sheets are also updated.

  • Monitor trends, analyze outcomes, and make data-informed decisions with our reporting and forecasting tools.

Add-Ons

  • Coordinate catering and room reservations in one system. Use Rooms Manager to schedule and manage event rooms as efficiently as your catering orders. Customers can user your site to book a room, customize layout preferences, and request equipment. All room reservation details will carry over to their related catering order.

Enterprise Management

We’re here to support you as your business grows. Our enterprise solutions connect systems across multiple locations for centralized management and corporate-wide reporting.

Book a Demo Ready to see it in action? Let us show you how Catering can enhance your business.

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