Business and Institutions

I started working with this software about a year ago now and it is awesome! It not only makes it easier for me, but for the client as well when they place their orders. I would definitely recommend this software to any of my colleagues.

We were on a tight deadline and CaterTrax’s site launch services had us up and running quickly! They were very thorough and complete with the work.

I love CaterTrax! It’s very easy to use and order from. I love the live order feature. It gives our customers all the tools they need to enter their own catering orders. I also love the deadline feature and the blocking off certain days.

I’ve used CaterTrax in four locations, with two different employers, and have been involved in launching, maintaining, and growing the system. It’s a solid system with reliable and robust reporting and customer support. As features improve and new features are introduced, I’m excited to continue to use CaterTrax.

CaterTrax allows us to pull all locations together on one site to minimize the amount of work necessary and assure our sites are uniform.

It’s a great place to keep all of my orders organized and it ensures the customer gets exactly what they’re looking for.

I have used CaterTrax for years during my time with my company (since 2012) but it could be longer! Over the years I have seen many improvements and it has been a useful tool in our business. I can’t imagine using another platform to run our business.

Before we had CaterTrax, we had a mixture of menus and request forms. We missed a catering event once due to misunderstood messages, and it has not happened since implementation. The menus are standardized. The pricing is clear. The delivery directions are specific.

The customer support team at CaterTrax provides great service and is very helpful.

The support I’ve received from the team at CaterTrax is AMAZING. They handle every request with great customer service and always stay in contact if the issue can’t be resolved immediately. The support link on the site is a great way to track the progress and get updates. Keep up the great work. Your teams are Amazing!!!

I really like how user-friendly the software is, the ease of putting catering orders into the system, and the simplicity of making any changes someone may have to their order. It’s quite easy and self-explanatory. Our clients also find this extremely convenient to do on their own time. The Online Wallet is probably one of my favorite things due to the fact I don’t have to track down the payment method when the catering needs to be paid.

I have been a CaterTrax user for many years and have recently added the software to my new employer. It is easy to use from the BOH to our customers. Straight-forward and uncomplicated. Reports are easy to build and are vital to our business.

CaterTrax helps us keep orders organized and allows us to make sure they all come out the same and have the same items each time. It has made ordering easy for guests and for our staff!

At this location we do an incredible amount of catering daily. When I arrived here, everything was being done manually. Orders were being emailed in, production records were based off of tally sheets, order changes were made via phone calls – It was complete chaos! CaterTrax built our system to meet our needs and my catering department now runs 100% better. We have gone from reactive to proactive! My stress level thanks you!!

CaterTrax provides great customer service, user-friendly software, and a great menu and website layout.

Since CaterTrax is super user-friendly, customers being able to easily understand where and how to order has increased our catering frequency and sales. I receive less confusing calls and therefore save time by not having to enter their orders in manually.

Very user-friendly and I love the reports I am able to generate. It makes my job that much easier. Love, love, LOVE the Quick Hits and the food summary on the side of my screen.

Before this program we had a spreadsheet that was used by our company that was not a user-friendly way to track all of our catering orders. Now, we have CaterTrax and we never have to follow up with pricing or second guess ourselves if we missed an event.

The CaterTrax team is super friendly!! My requests are always responded to quickly and are fulfilled efficiently, the team is responsive, and someone is always available to speak with me. The team is, in my opinion, just the best!

The CaterTrax Support Team is always able to help me even if the solutions aren’t able to be quickly or easily fixed. We had a major issue when I first started at this account where somehow “Pepsi” ended up on several of our menu items when we are strictly a Coca-Cola campus. Having “Pepsi” listed on our menu violated the contract our client had with Coca-Cola as well as the contract we have with Coca-Cola at this account. CaterTrax Support was able to quickly get this issue addressed and fixed.

I really like how our ordering site is displayed. I look forward to learning more on how to utilize the site even more to meet my specific unit’s needs and grow my business.

CaterTrax has assisted in the ease of customer usage, creating and editing menus, summarizing sales, and increasing customer growth in catering and my café.  CaterTrax is a simple to use program I would recommend for large or small accounts.

I think the ordering and editing of menu items is unbelievably easy. When I need to make permanent changes to the menu, I just submit a support ticket and it is taken care of quickly!

CaterTrax is so straightforward and easy to use as a system for both me and my customers. Our customers reach out less often trying to get us to put in their orders for them because they think it’s so much easier to do it themselves which gives us time to give them better customer service when it comes to the food and delivery.