The CaterTrax Support Team is always very helpful and they resolve any issues or questions in a speedy manner. They are very professional and courteous at all times.

CaterTrax makes life easier because I do not have to chase clients down for payments.

I personally am new to using CaterTrax, but I do like how user friendly it is on the backend. I look forward to learning more about the software.

The setup team has been fantastic. I have launched multiple CaterTrax programs for Corporate accounts and Healthcare accounts and I’m never disappointed. They are all very professional and helpful. Launching CaterTrax has been very easy for my business. It’s a great program that makes catering ordering simpler.

Our company has used CaterTrax since taking over this account and have found it extremely helpful in fulfilling our catering needs of ordering products from the central warehouse for the multiple locations we have – not only for holidays and presentations but for the smaller items as well that create a bond between our clients and us.

The CaterTrax Support Team has been great to work with whenever we need them!

The site launch team was incredible. They were responsive, helpful and supportive throughout the process.

The CaterTrax customer support is excellent. I have yet to talk to an agent on the phone but I do not feel the need. Whenever I submit a work order I get constant email updates and the turnaround is swift. I am sure, based on my experience with CaterTrax, if I needed to reach someone by phone I would get the same service.

I just started using CaterTrax in July and I find it so easy to maneuver. I have used other catering software in the past and I find this software the easiest of all the competitors out there. You can change, add, delete with ease. Any time I have an issue, the support team is very quick to respond and remedy my issue.

Since implementation I knew we had a great partner on our side. During the launch and continuing on after deployment, the support I receive is outstanding. Keep Up The Great Work !!

The TRAX Platform is amazing. It’s so easy to use for customers and admins. Generating reports is a snap, getting you the info you need in a flash. If you need to change something, no problem! It’s completed in a cinch!

We use our CaterTrax program a little differently as it doesn’t interface with customers and is only back of the house right now. Everyone at CaterTrax is always incredibly helpful and creative at figuring out ways to adjust the program to work with our ‘out of the box’ way of using the TRAX Platform.

CaterTrax Support helps me please my clients and if it’s not initially possible, they help me figure out a way to make it happen.

CaterTrax helped me turn a potential disaster into a positive outcome due to the ease of fixing the problem.

I was having a hectic day and things in general were not available to me as I needed them, except for the CaterTrax help line. The person helped me immediately and was strong and committed on the other end. She did not seem short tempered or frustrated with my question and could sense the urgency in my voice as a customer was pressing me for a report that I did not know how to produce.

CaterTrax has made tracking and billing so much easier!

As usual with CaterTrax, the customer service is outstanding. Prompt, concise & user-friendly! It goes a long way with adding to our clients’ and customers’ quality of life.

I’m in an environment with high level executives where menus and SOPs change on a dime. CaterTrax support allows swift updates and changes with little time and effort.

As an operator at a very large business unit, this tool is invaluable to saving my managers and catering staff countless hours of time. The ability to modify my website and the customer service the CaterTrax team provides is fantastic. They are very responsive to our needs and concerns.

I enjoy working with CaterTrax. It’s simple to navigate and rarely has any issues. CaterTrax empowers me so that I can focus on being the person that I am – hard working, easy going, and energetic. Thanks for delivering a great product.

I’m a new user to CaterTrax, and while it’s been a breeze to learn, there were some orders I needed help entering and special invoice processing required by this unit. Linda and Bryce patiently helped me go through the paces and also made our invoicing system much more streamlined. Cheers to the support team! YOU ROCK!

I really believe CaterTrax is setting unfair expectations for other companies providing almost the same services. CaterTrax understands their platform and has a very hard time with the word NO. I think CaterTrax customer service does not realize the word “no” really exists. For example, you can call CaterTrax and request a report about anything on your site. They can build it – customer counts, sales comparison, items sold. Any report you want they will make it. If I call our contacts for our POS system and ask them for a custom report, they say they don’t do that and it can’t be done. I have told them that CaterTrax can do it, so why can’t you? CaterTrax is setting unreal expectations for other companies! Thank you CaterTrax for the outstanding work you guys do! You really make every day better!

CaterTrax has many features and is easy to use. The support team is on top of everything and are always available to help you no matter how big or small the question may be.

Before CaterTrax, we used email to communicate catering needs and a lot of times things fell through the cracks. CaterTrax helped organize our catering service and now we will never have business slip away!

I find that CaterTrax’s software is very intuitive to use. It is logical, simple and it works!

The order process is very easy for our customers. Customers love the fact that they can access records of previous catering events and even repeat them.