Don't Take Our Word for It
Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the affect our technology has had on their business. And if you would like to hear more, some of our TRAXERS have agreed to answer your questions.
Be a CaterTrax Ambassador
Passionate about CaterTrax? So are we. That’s why we’d love to work with you to share your CaterTrax story with the world.
“GREAT TEAM!”
The CaterTrax Support Team is always there when needed. Ready and willing to help in adding and deleting users, adding customized reports as needed. And willing to help provide a little training and insight when I have problems.

Johnna Fishel, Unit ControllerSodexo @ Indiana State University
Client Since: 2014
- Johnna.Fishel@Sodexo.com
- 812-237-4126
“CaterTrax Support Team Shines Bright”
I cannot help but be amazed at how fast and accommodating the CaterTrax Help Desk is to work with. In a day of poor customer service, CaterTrax shines brightly.

Food Service DirectorFox Valley Technical College
Client Since: 2019
“Amazing Transition Into Online Ordering”
The CaterTrax Support Team has been great at handling all the requests we throw their way. We appreciate the immediate responses and continuous help they have given us this past semester. Ordering online has provided our clients with a chance to do things at their pace and an opportunity to have all their orders in one place.

Roxana Martinez, Catering SupervisorSodexo at Saint Mary's College
Client Since: 2019
- roxana.martinez@sodexo.com
- 574-284-4234
“CaterTrax is User Friendly”
I had heard of CaterTrax and knew of other accounts within our company that were using CaterTrax’s software. At first, I was apprehensive to use CaterTrax in my account. But, learning videos along with their online support were fantastic. Once I started to use CaterTrax on a daily basis, everything fell into place.

Dean Piacentini, General ManagerCollege of Saint Elizabeth
Client Since: 2018
- dpiacentini@cse.edu
- 973-290-4349
“Managing Smarter”
CaterTrax’s software has made catering management easy and removed inconsistencies of our old system. We have improved processing, billing, daily invoice changes, and execution.

Scott LeCompte, Manager Kitchen OperationsJoliet Junior College
Client Since: 2019
- slecompt@jjc.edu
- 815-280-6653
“It’s Like Having a Personal Assistant!!”
The ease of use is the most valuable asset your software provides, not only for the customer but for my staff and clients.

Chris Przylucki, Food Service DirectorCochise College
Client Since: 2017
- cochise@aviands.com
- 520-456-7129
“Easy to Use; Huge Time-Saver!”
I love that I can edit orders quickly and easily and notify our kitchen and customers immediately about last-minute changes. And having online ordering available to our customers? This helps free up time for me to make sure our customers are happy and getting exactly what they need!

Food Operations ManagerUniversity of Minnesota Morris
Client Since: 2016
“Made Life Easy During a Stressful Time”
My computer was sent to corporate and came back completely empty. The CaterTrax Support Team walked me through how to reload CaterTrax onto my desktop. The service representative even walked me through how to save the link as a head on my home page.

Ciarra Storm, Assistant DirectorParkhurst Dining
Client Since: 2019
- cstorm@cse.edu
- 973-290-4346
“User-Friendly Software”
There are a lot of positives to the system. It allows me to duplicate events and make my own custom menus!

Catering Administrator
Client Since: 2019
“CaterTrax Is a Way of Life!”
CaterTrax has made my life so easy. Everyone on campus can input their own orders.

Catering DirectorSodexo
Client Since: 2013
“Quick Replies”
I always receive amazing quick responses from the CaterTrax Support Team.

Administrative
Client Since: 2018
“Paper Changes”
We are happy CaterTrax helped us eliminate the amount of paper that was being used on campus. It has been a big change for us here.

Food Production Manager
Client Since: 2018
“Most Impressive”
I’m very impressed with how simple it is to navigate our CaterTrax site and place orders.

Retail Catering Managersodexo
Client Since: 2018
“Very User-Friendly”
Our CaterTrax site is very user-friendly. It cuts down the need to have to guess on pricing. Clients like the approval and change process.

Catering Manager
Client Since: 2014
“Client Friendly Platform”
CaterTrax is so easy for our clients to use to place orders. We generate a great deal of orders for our small college and the platform is easy to use.

Lead Assistant Catering Supervisor
Client Since: 2019
“Functionality That Works”
Since using CaterTrax and its online functionality, my catering revenue has increased by 15%. Clients like the ability to order online and process payments through the platform. Our staff likes the functionality of CaterTrax and I like the ability to easily gather data for financial reports and customer data.

Food Service Director
Client Since: 2008
“Fast and Efficient Technical Support”
My first support encounter with CaterTrax was a pleasant one. I was concerned as to why my username was not working properly after just receiving my credentials to use the administrative site. A ticket was provided to resolve the issue, however, I took it a step further and called the 800 number. The technician was very nice and calm. She was very eager to resolve any of my technical difficulties so that I could get back to my daily tasks. That within itself resonated with me. She also offered to wait on the line to make sure that her support was effective so that I would not have to call back. I left the conversation with a smile and with confidence that I would be able to accomplish much with this incredible software accessible to me.

Catering Supervisor
Client Since: 2019
“Friendly, Efficient, and a Time Saver!”
We have just introduced CaterTrax to our operations. The initial setup, the education and training on using the software, and the follow up to my questions have all been perfect. I am humming along really well and saving tons of time with CaterTrax vs our old software.

Karen Costantini, Catering ManagerSodexo at Monroe Community College
Client Since: 2019
- kcostantini@monroecc.edu
- 585-292-2578
“Growing Business”
We went from manually filling out physical order forms to a completely website-based business which has helped us streamline, organize, and become more efficient and successful overall.

Sales CoordinatorSodexo
Client Since: 2012
“Custom Menu Options Made Simple”
It is so easy to add custom menu items! Open the support ticket, attach your file and send.

Catering Lead
Client Since: 2019
“CaterTrax: Next Level Catering Platform”
After several decades of experience within the hospitality business, my experience with CaterTrax has been fantastic. From the availability for clients to the ease of creating and managing event orders, the entire platform has been instrumental in our account’s day-to-day operations.

Pete Middaugh, Production ManagerSodexo Canada
Client Since: 2015
- peter.middaugh@sodexo.com
- 807-475-6534
“Menu Updates Done with Ease”
I like the ease of updating our menu annually for the new school year.

, Catering Manager
Client Since: 2018
“CaterTrax is a Great Partner”
The CaterTrax Support Team is always there, timely, and effective.

General Manager
Client Since: 2014
“The CaterTrax Support Team Is My Saving Grace”
The CaterTrax Support Team has been my saving grace with quick fixes that I need to our company site. The support I receive is always fast and meets my expectations. This has made my job easy and most importantly allows me to provide great service to our clients.

Ranita Bullock, Catering Sales ManagerGatherings Perfected Catering by Sodexo at Loyola Marymount University
Client Since: 2017
- ranita.bullock@sodexo.com
- 310-818-1818
“AMAZING!”
Out of all my years in the catering industry, my initial introduction to CaterTrax was when I came to work at the university. I can’t believe I have been without it for so long. It is a life saver. I’m learning new and exciting ways to use it DAILY. Kudos to those who created it.

Shermish Underwood, Catering ManagerHenderson State University
Client Since: 2019
- shermish.underwood@sodexo.com
- 870-230-5752
“AMAZING Customer Support”
Every time I contact CaterTrax Customer Support, they are fast and efficient with responding. And, they explain the resolve of the issue step by step.

Catering Manager
Client Since: 2019
“CaterTrax Support Services Are The Best!”
CaterTrax Support provides the best service I have had from a site. Quick and efficient responses every time. This is my 2nd time setting up a site for a transition of services and it has been so smooth. I really appreciate all the support from CaterTrax Support Services.

Catering Director
Client Since: 2013
“Excellent Customer Support”
Upon gaining access to CaterTrax, I realized that I wasn’t receiving email notifications. I reached out to the Support Team and within minutes they responded and fixed my issue. The CaterTrax Customer Support Team was very effective in providing quick and detail-oriented service.

Food Service Manager
Client Since: 2019
“Thanks for the Top Notch Support!”
The CaterTrax Site Launch Team and Training Team are out of this world and top notch.

Nicholas Flick, ControllerSodexo - Arizona Christian University
Client Since: 2019
- nicholas.flick@sodexo.con
- 440-391-1625
“CaterTrax Support Team is Great!”
CaterTrax has a fast response time for all customer service tickets I have submitted. They attend to them in a timely manner and work me through each situation. Reports are easy to generate, too. The CaterTrax team is happy to work with you to re-create additional reports when needed.
