Don't Take Our Word for It
Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the affect our technology has had on their business. And if you would like to hear more, some of our TRAXERS have agreed to answer your questions.
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Passionate about CaterTrax? So are we. That’s why we’d love to work with you to share your CaterTrax story with the world.
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“What a GREAT Program and Staff at CaterTrax”
Using CaterTrax’s software, the TRAX Platform, has streamlined our food ordering program. I spend less time making phone calls for clarification. Staffing at your company is some of the best. I always have a great experience when I need to contact CaterTrax with questions, additions, or reductions to any item on the program. Every time I send in a support request, the staff are professional, calming, and very quick to fill the request. AWESOME!
Client Since: 2013
“Intuitive and Time Saving”
I use CaterTrax for meeting room reservations. It has been a great tool to enable all employees to manage their own room reservations. There is less error and it is very intuitive and easy to use. It has freed up hours of our secretary’s time.
Client Since: 2014
“A Complete Catering Solution for All Aspects of your Business”
Our old system required us to view requests via an email set up and then enter the information into their system, plus we would need to send them a copy of their invoice. There was a whole different system needed to process credit cards too! CaterTrax has streamlined all ordering, billing, and processing into one complete system. Our clients ask us for specific reports regarding their catering expenses. With the implementation of CaterTrax, we are able to provide our clients with that information instantly because CaterTrax technology and support teams helped create those reports. We have added multiple buildings and locationsas our network grew and the CaterTrax team was always there to help us work through these changes every step of the way. We currently use 3 different CaterTrax solutions. The Catering, Floor Stock, and the Take-out Solutions have had a huge impact on our labor costs, supply costs. They’ve also helped increase sales, expand our business service area, and meet our clients’ needs for specific reports. I cannot even begin to explain how valuable the CaterTrax program is to our facility. The support is fantastic and they keep on making improvements too.
Client Since: 2011
“Great for catering and floor stock.”
CaterTrax is wonderful for use by our catering customers and it also helps us track costs for our floor stock and requisitions.
Client Since: 2014
“Love CaterTrax!”
CaterTrax has helped us implement not one, but two separate systems for the two large hospitals in our health network. The CaterTrax team made the implementation process easy for everyone involved. Their training programs and customer service are awesome and they are always very helpful! The platform itself has streamlined my job and it eliminates misplaced orders and excess paperwork. It puts all the information I need at my fingertips as well as makes it accessible to the other caterers in our network. CaterTrax works great for us!
Client Since: 2012
“A Must Have!”
I have been a huge fan of CaterTrax for many years now. When I first heard of CaterTrax, I thought it was just another type of software that was out there that could do the same thing I was already doing. Boy, was I wrong! CaterTrax has made my life so much easier, and to be honest with you, it made my customers much happier. I absolutely love every aspect of the company. The staff is extremely friendly and willing to help in every which way possible. The online support is extremely efficient and is very quick at turning around requests. The software is extremely functional in so many ways. There are many aspects that you just need to take advantage of – from catering to floor stock, menu advertising, billing, and this is just a few of its capabilities. If you’re not currently utilizing CaterTrax I don’t know what you are waiting for. Over the past two years, my District Manager would ask me to go and speak with his other clients to help sell this program and create some efficiencies. That’s how much our district believes in this program. Our clients love it, as well as the everyday users. I could go on for pages, but if I was to sum it up for you; it is a must have in your line of business!
Client Since: 2014
“Easy to Use and Supportive”
We began using CaterTrax for 10 different hospitals within our system. Our clients love being able to reserve rooms at all facilities with just a click! It is very easy to use and the support staff responds quickly regarding questions or requests. We will be adding on a few more hospitals in the future. This is a great program!
Client Since: 2015
“The Catering Solution”
The CaterTrax TRAX Platform is becoming an all-inclusive, go-to platform for our catering business. It has the tools that make serving and recording our customer’s information a snap. Now we feel we have more information to grow our business. Thanks, CaterTrax!
Client Since: 2013
“Make my job so much easier!”
CaterTrax is a life saver! I could not imagine doing my month-end figures without the great reports CaterTrax can give you. I love this user-friendly software!
Client Since: 2011
“Exceeds expectations in every way!”
CaterTrax has been a tremendous resource for our organization. From implementation to training to customer support, all interaction with CaterTrax has been superior and exceeded our expectations. The software is easy to use and the staff at CaterTrax is eager to customize to our program. Whatever the request, it seems they are able to make adjustments on the spot with little or no notice. A refreshing example of a software partner to improve our program and track the products we provide to a wide range of customers with individual needs. Thank You!
Client Since: 2015
Client Since: 2015
“Support Team”
Every time I have needed anything from the support team they have have been right there. I e-mail them usually to enter a new charge or dept code and by the next day if not the same day the support team has already completed the task. The CaterTrax support team ROCKS!
Client Since: 2014
“Saves Time and Labor and Makes Everyone’s Job Better”
The TRAX Platform makes everyone’s job easier and tracking supplies a breeze. Once the system is up and running, everyone is happy.
Client Since: 2015
“CaterTrax is Awesome! Great Service, Whatever the Problem!”
I have done catering for years for a busy pharmaceutical company and been a Catering Manager for 18 years – CaterTrax is by far the best system I have ever used. My orders change every day, so not only does it help me keep all my orders straight, it allows the client to see changes and such as well. CaterTrax keeps all my dates and orders in sync and allows me to easily make changes when necessary. The site itself is easy to maneuver and makes changes to and it helps me keep in contact with clients. I recommend this system to everyone I know. Anytime I have ever had a problem it has been resolved quickly and professionally. The CaterTrax Support Team is awesome, extremely helpful, and very knowledgeable.
Client Since: 2009
“Helping Cut Down on Waste”
This system has made a great difference in holding the customer responsible with the ordering and helps cut down on waste. I also think you have the best customer service. Anytime I have a problem or need something added, it’s taken care of right away. I think CaterTrax was the best move my Manager ever made. When we went with CaterTtrax, it made such a difference in the way my clients place their orders. I have gotten the word out that they do not have to be on-site to place orders. I have a lot of customers who are not even with the organization who place orders for pick-up or who have meetings in the building.
Client Since: 2013
“Our Customers are Empowered”
Since implementing CaterTrax, I have several customers who are independently ordering caterings without constantly having to create custom jobs. We still do a LOT of custom catering orders, but for normal day to day stuff, most of our customers are comfortable using CaterTrax. Gone are the days of double checking calendars for missing requests, misunderstood handwritten orders, and missed calls.
Client Since: 2012
“Always on Point”
No matter what new menu item or featured item we want to showcase, the team is always fast, and they make it look incredible. New items are easy to point out and purchase. They always have our clients best interest at heart.
Client Since: 2008
“Scalable Software”
We needed a scalable product for our health system. CaterTrax was able to custom build to our requirements and has provided quick, knowledgeable customer service.
Client Since: 2013
“We Love CaterTrax”
We love CaterTrax! It has REALLY worked well for our needs and has improved our catering management immensely.
Client Since: 2007
“Improved Our Efficiency”
The CaterTrax program has greatly improved our efficiency. In the past we missed catering events, but not anymore! I like the streamlining of available items and that customers are able to be more interactive with their orders. Keep up the good work!
Client Since: 2012
“Positive Experience”
The option of ordering meals online and having them ready at lunch is a positive experience for customers. CaterTrax helps us achieve this with speed and accuracy.
Client Since: 2012
“Very Helpful”
CaterTrax has been very helpful not only in customer interactions, but also in the management of our entire catering process.
Client Since: 2007
“Best Investment I Have Made”
CaterTrax is the best investment I have made at this location. As a matter of fact, the Catering and Floor Stock solutions have been so successful that we are launching the remote menu option for the hospital staff.
Client Since: 2011
“Streamlined Our Catering”
It is the software we needed to streamline our catering department.
Client Since: 2012
“Improves Morale”
CaterTrax software improves morale, saves money and cuts down on waste.
Client Since: 2012
“Very Pleased with Support”
I am very pleased with the support team. When I had an issue over a holiday weekend, the on-call support team worked so hard and kept me informed of the progress. I could not have resolved the issue without their help.
Client Since: 2012
“Much More Organized”
With CaterTrax, we’re much more organized. It has all the tools you need to implement a successful catering operation. It’s just a good tool to use. My story is pretty simple. I have been a user of CaterTrax for some time now and have used their software in various accounts that I have managed. My overall experience has been very satisfying wherein CaterTrax has supplied all the components and tools necessary for my teams to perform at the level expected. We often speak of innovation, well when CaterTrax evolved, they definitely brought innovation and continues like a fine wine to mellow with age. Even with the software industry boom, this product continues to keep its competitive edge and provide its customers the ability to remain on the cutting edge. Thank you CaterTrax!
Client Since: 2000
“Love the Customer Service”
I love the customer service, prompt responses, and follow up is amazing!
Client Since: 2011
“Accurate and Timely Billing”
Our monthly accounting of floor stock and catering had improved our billing accuracy and timely.
Client Since: 2011
“User Friendly”
I’ve found CaterTrax to be very user friendly and it’s much appreciated. Catering and caterers always come first. Thanks!
