Don't Take Our Word for It
Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the affect our technology has had on their business. And if you would like to hear more, some of our TRAXERS have agreed to answer your questions.
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Passionate about CaterTrax? So are we. That’s why we’d love to work with you to share your CaterTrax story with the world.
Amplify Your VoiceFilter by Industry:
“A Power House of Support”
In all of my years of using the TRAX Platform, I have never had any issues receiving support. From creating reports, to site concerns, to learning how to use the site … I have never had any issues getting anyone on the phone and quickly resolving the issues. Many thanks to the CaterTrax Support Team!
Client Since: 2011
“CaterTrax makes this department work better! We are more efficient and have fewer errors.”
CaterTrax has been in place since I started this job. However, prior to this job I had the responsibility of ordering catering for events and it was extremely cumbersome before CaterTrax went “live”. I love the ease at which customers can order, the production sheets, and all the reports that are available – I can get real time info as to how we are doing financially. It also helps me with staffing. This is a great product!
Client Since: 2015
“Efficient and Courteous Customer Service”
Whenever I have something which needs to be addressed, I receive a quick and courteous response and the action is completed within 24 hours.
Client Since: 2016
“It is that easy”
The TRAX Platform is a great platform for tracking and the ordering process is easy to follow.
Client Since: 2016
Client Since: 2016
Client Since: 2015
“Simple”
CaterTrax makes life easier because I do not have to chase clients down for payments.
Client Since: 2016
“New But Experienced in the Industry”
I personally am new to using CaterTrax, but I do like how user friendly it is on the backend. I look forward to learning more about the software.
Client Since: 2015
“Don’t Have It? GET IT!”
The setup team has been fantastic. I have launched multiple CaterTrax programs for Corporate accounts and Healthcare accounts and I’m never disappointed. They are all very professional and helpful. Launching CaterTrax has been very easy for my business. It’s a great program that makes catering ordering simpler.
Client Since: 2011
“Great Experience!”
The CaterTrax team has been great to work with; from setup to services. Great teamwork!
Client Since: 2016
“Stress Reducer”
We spend so much time taking orders by phone. The challenge is that there are often customers in the shop who need immediate service. Having an online ordering website removes some of that stress since customers can access our CaterTrax site anytime, when the shop is not busy.
Client Since: 2014
“Happy with Support Services”
Very happy with the CaterTrax Support Team on all issues we have called about.
Client Since: 2012
“Best Thing Since Sliced Bread”
Before I found CaterTrax, myself and my Assistant Catering Manager were inputting all of our catering orders in an excel spreadsheet. As you can imagine this would take hours, and for those clients who needed to see what the actual cost was versus the retail cost, that meant we had to do twice the work. Something had to change, so I started doing some research and remembered using CaterTrax at a previous job. I put together a presentation for my boss on the benefits of using this program and went to sell it to him. Surprisingly, he was on board, but our corporate office wanted us to use Caterease, which is what most accounts were using. So I put together another presentation to showcase the difference between the two programs and why this one was more beneficial for our unit. After a long, and I do mean long, discussion, we were able to get CaterTrax and I saw the light at the end of the tunnel. We launched our site almost two years ago, and our clients love the ease of being able to place their own orders when it is convenient for them. They love being able to pull up past orders to help them with planning their budgets for the upcoming year. Our last minute orders have reduced over the years and we are spending less time behind the desk placing orders and more time with our staff and clients. I am looking into more ways to expand this system as I know there is so much more that we are not using yet that would be even more beneficial. This was the best thing we brought to our catering department and to our clients!
Client Since: 2015
“Awesome Support Service”
CaterTrax Support Service has always been a great help to me. They have tried to work to resolve any issue I or my customers have had. They are timely, thorough, and precise with what they do. They don’t just fix my problems, they go further to help me understand CaterTrax better.
Client Since: 2010
“CaterTrax Is Great For Managers On The Go”
CaterTrax is easy to use and you can check out what is happening the next day, without being at your office desk which is great for managers on the go.
Client Since: 2014
“Ordering Made Easy!”
Our company has used CaterTrax since taking over this account and have found it extremely helpful in fulfilling our catering needs of ordering products from the central warehouse for the multiple locations we have – not only for holidays and presentations but for the smaller items as well that create a bond between our clients and us.
Client Since: 2014
“Great Historical Data”
I am amazed at how much time I save in planning recurring events such as monthly staff meetings, Commencement, Admissions Open Houses, etc. All of the details from these previously catered events are easily accessible to myself and our customers. This tremendously reduces the amount of client meetings, phone calls, emails, and “paper files” when planning future events.
Client Since: 2016
“It’s a win with the CaterTrax team!”
Each season we update our menus and the CaterTrax support team is always right on top of getting those changes made, making sure we are happy with the outcome. This year we transitioned to the new skin and are really happy with the way it looks and the ease of use. The team has been a great help in making sure all the changes and modifications were done to our specifications and are always efficient in getting our requests fulfilled. You are a great team to work with!
Client Since: 2012
“Great Support”
I have set up 8 sites, 7 in the last year alone, and the support I’ve received has been tremendous!
Client Since: 2011
“Great Training”
I am thrilled with the training sessions that I have participated in!
Client Since: 2017
“CaterTrax Makes Dreams Happen”
This site enables me to track every catering order and keep track of my schedule! I couldn’t do my job without it!
Client Since: 2016
“User friendly format”
CaterTrax has a user friendly format to be able to place orders for floor stock, department stock, and catering events that we use on a daily basis. This format helps the units place orders for the items that are needed for their areas.
With catering events, it’s easy to make sure that all items are fulfilled according to the event order.
Client Since: 2016
“Training, Training, Training!”
I just started working with CaterTrax and the classes really helped me out with learning the basics of the TRAX Platform.
Client Since: 2016
“CaterTrax Order Tracking is Great!”
CaterTrax order tracking has made my job easier and more efficient. In a busy office, knowing who did what, and when, makes it so efficient.
Client Since: 2015
“Simple and efficient”
The CaterTrax software is simple and user friendly. Our clients love that they can place their own orders and it’s simple for the catering team to keep track of all our invoices.
Client Since: 2015
“Excellent Support”
I appreciate the very quick responses I receive from the CaterTrax team when I have questions and concerns regarding our CaterTrax system.
Client Since: 2016
“Can’t operate without CaterTrax!”
I’ve been using CaterTrax since 2007 and I couldn’t imagine our operation without this beneficial software!
Client Since: 2007
“Don’t wait, do it NOW!”
Getting started with CaterTrax was one of the simplest and most straightforward installations of my career. The team was wonderful, easy to contact, and all training and processes were to the point and easy to understand.
Client Since: 2016
“CaterTrax Support is very helpful!”
The CaterTrax Support Team has been great to work with whenever we need them!
Client Since: 2016
“Prompt feedback”
CaterTrax gives me prompt and helpful feedback!
