Don't Take Our Word for It
Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the affect our technology has had on their business. And if you would like to hear more, some of our TRAXERS have agreed to answer your questions.
Be a CaterTrax Ambassador
Passionate about CaterTrax? So are we. That’s why we’d love to work with you to share your CaterTrax story with the world.
Amplify Your VoiceFilter by Industry:
“Customer Service Matters”
Using CaterTrax has made it easier to assist customers when the Catering Manager is out of the office. Instead of having the customers wait for the manager to call back about simple matters, I am able to login to CaterTrax and take care of the situation. CaterTrax has helped improve our customer service.
Client Since: 2016
“My Story”
When I first got the job as Catering Supervisor and found out we were using a software program to book everything, I thought “oh this will be fun.” (insert sarcasm) I was walked through the program and it was actually pretty simple, easy to use, and very step-by-step! I actually left this job in Spring 2015 and came back over the summer of 2018, and it was like riding a bike! I love how it’s set up and word-for-word with pretty much every aspect! I’m glad we use this program because it makes it easy for me and has improved communication to our kitchen staff and the customers!
Client Since: 2013
“Ease of Use”
We use CaterTrax to grow our business with its ease of use for new clients placing online orders.
Client Since: 2017
“Efficiency at its Best”
CaterTrax provides great customer service, user-friendly software, and a great menu and website layout.
Client Since: 2011
“Training Help is Great!”
The training tools that CaterTrax offers are extremely useful.
Client Since: 2017
“Growing our Business”
Since CaterTrax is super user-friendly, customers being able to easily understand where and how to order has increased our catering frequency and sales. I receive less confusing calls and therefore save time by not having to enter their orders in manually.
Client Since: 2017
“Very Simple to Use”
The TRAX Platform is a very easy system to learn. I was very impressed.
Client Since: 2017
“Great Catering Sotware System”
Very user-friendly and I love the reports I am able to generate. It makes my job that much easier. Love, love, LOVE the Quick Hits and the food summary on the side of my screen.
Client Since: 2016
“Great Team”
CaterTrax built a couple of custom reports that made tracking a lot more efficient for our team.
Client Since: 2013
“Wonderful Website”
With CaterTrax, the billing process is very easy and convenient.
Client Since: 2016
“Bundle Power of CaterTrax”
CaterTrax’s software, the TRAX Platform, is user friendly, versatile, and impresses our clients. We trust CaterTrax so we have added multiple ordering modules.
Client Since: 2010
“Speedy Service”
I have always had great experiences with CatertTax, but my most recent support ticket was handled in a super speedy manner.
Client Since: 2010
“Powerful Business Tool!”
I came to Evangel University from a college that was already using CaterTrax, so I knew the power of the software! Rolling CaterTrax out at Evangel has been a crowd-pleaser and great way to help me manage the business. The reports we are able to run are such a benefit to managing labor and forecasting. Plus I can see what we have in the works at anytime by looking at the calendar.
Client Since: 2013
“Professional Training Creates Great First Impression!”
The training provided by Tom Frost allowed us to have two training sessions for our new American Airlines (AA) clients. After Tom provided our initial internal training, I felt confident he would do an awesome job training our new clients so that we didn’t have to schedule someone outside of the AA management team to do it. This was especially helpful since my entire management team was new and was not familiar with CaterTrax. It was nice to have someone do the training who was professional and knew the system so that we could provide a great first impression to all admins and staff at AA.
Client Since: 2018
“I Love My Site!”
The customer service I receive from CaterTrax is unbelievably amazing. They help me as soon as I ask for anything!
Client Since: 2014
“It’s easy and it’s fast!”
I love how easy it is to get a site started. There’s no mindless, endless, pointless, unneeded conference call after conference call. Simply fill out the form, get it back to CaterTrax, and that’s it. You get your site URL back, you test it out, you set a launch date, and you’re good to go. It’s easy and it’s fast; two things I need as a busy manager!
Client Since: 2014
“Timely CaterTrax Team!”
Whenever I have a need for a quick fix to make it easier to use the TRAX Platform, the CaterTrax team is right on it. I usually have it added and up and going the very next day. Thank you, CaterTrax Team!
Client Since: 2018
“Hands Down, the Best!”
We started using CaterTrax in 2014 to manage our in-house catering business and it grew by 500% in 3 years! It is user-friendly and executing events are easier for the kitchen and front of house staff. The best thing is that our clients love it! We recently added the Catering Rooms Manager Solution to assist our clients in choosing the perfect room for their size of event and it has simplified to entire process. Hands down, the best move we ever made in culinary to manage our business.
Client Since: 2014
“CaterTrax is Reliable!”
CaterTrax is pretty easy to use, but every now and then when I am having difficulty with something or need to add/change anything in our menu, I am impressed with how fast and efficient I am able to get help with the Support Team. Whether it is through a ticket, an email, or a phone call, my experience has always been great.
Client Since: 2016
“Customer Service”
The support service at CaterTrax is wonderful. Lauren DeFrees, as well as Tom Frost have been wonderful!
Client Since: 2018
“New to CaterTrax”
I am new to CaterTrax and am looking forward to learning about all the great software features in more training sessions!
Client Since: 2018
“Catertrax will make my life easier!!!!”
Before this program we had a spreadsheet that was used by our company that was not a user-friendly way to track all of our catering orders. Now, we have CaterTrax and we never have to follow up with pricing or second guess ourselves if we missed an event.
Client Since: 2018
“Amazing Software!”
CaterTrax has a very structured program and knowledgeable trainers. They have solutions to any situation. As we’re all aware, situations do arise in the foodservice space with daily changes and client requests. Great program and very easy to utilize!! I absolutely recommend it!
Client Since: 2017
“Happy Client”
I did a CaterTrax webinar and was very impressed at what I learned in such a short time. The trainer was extremely helpful.
Client Since: 2017
“Straightforward Software”
I love the online courses that you offer to make CaterTrax more accessible. I also enjoy the updates and ongoing learning.
Client Since: 2018
“Great Customer Support”
We recently revamped our menus and it was an extensive revision. CaterTrax Support has been there for us every step of the way.
Client Since: 2015
“Quick Response”
We needed to add an administrator to our site and the CaterTrax Support Team handled the request in no time at all. Great customer service!
Client Since: 2018
“Great Service, Every Time!”
CaterTrax has always taken great care of me when I submitted a support ticket.
Client Since: 2017
“Super Support”
The CaterTrax team is super friendly!! My requests are always responded to quickly and are fulfilled efficiently, the team is responsive, and someone is always available to speak with me. The team is, in my opinion, just the best!
Client Since: 2014
“Great Service”
Every time I send a change to have my menu updated the service is exceptional. They’re quick and responsive.
