Don't Take Our Word for It
Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the affect our technology has had on their business. And if you would like to hear more, some of our TRAXERS have agreed to answer your questions.
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Passionate about CaterTrax? So are we. That’s why we’d love to work with you to share your CaterTrax story with the world.
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“Great Support”
CaterTrax’s support services are very helpful. The response time is great and the support personnel are very understanding when customer confusion arises.
Client Since: 2017
“Great Service”
The customer support team at CaterTrax provides great service and is very helpful.
Client Since: 2016
“Simplified Invoicing!”
In the past I would have to create a detailed Excel spreadsheet to track all expenses related to our catered events. With CaterTrax, I just select the menu they wish to choose, and all of the invoicing is done for me!
Client Since: 2017
“CaterTrax Rocks!”
CaterTrax is all-around awesome! It is user-friendly, easy to navigate, and a big time-saver! I especially like the function that allows me to build reports for specific sales like catering or floor stock. It’s a huge success throughout our facility. I’ve had an all-around positive experience working with CaterTrax.
Client Since: 2015
“Amazing Support and Great Customer Service”
The support I’ve received from the team at CaterTrax is AMAZING. They handle every request with great customer service and always stay in contact if the issue can’t be resolved immediately. The support link on the site is a great way to track the progress and get updates. Keep up the great work. Your teams are Amazing!!!
Client Since: 2011
“Great Adaptability for Thriving Business!”
We have had a lot of transition within our business and being able to mold and adapt to the needs of our particular campus has been a great relief. The team at CaterTrax really strives to give us all that we need and more!
Client Since: 2010
“Life Seems So Much Better with CaterTrax”
I really like how user-friendly the software is, the ease of putting catering orders into the system, and the simplicity of making any changes someone may have to their order. It’s quite easy and self-explanatory. Our clients also find this extremely convenient to do on their own time. The Online Wallet is probably one of my favorite things due to the fact I don’t have to track down the payment method when the catering needs to be paid.
Client Since: 2017
Client Since: 2018
“CaterTrax Has Been Very Beneficial to Our Department”
We rolled out the CaterTrax program here in 2016 and I think it’s awesome. I have access to all my records on catering in one location. The switch of seasonal menus are great. The support team is always there to help immediately. The format of the invoices are easy for our clients to read. Thank you!
Client Since: 2016
“Awesome! Work Smarter, Not Harder”
Since using CaterTrax, completing my job has been so much smoother, easier, and I am able to track products better.
Client Since: 2018
“The Time-Saving Possibilities with CaterTrax”
CaterTrax, especially the room booking software, has saved us so much time and hassle keeping track of our multiple meeting rooms and catering needs for our meetings! We now have more time to spend on training staff and developing menus for our customers.
Client Since: 2013
“Fantastic Addittion”
I’m raving about how much time we save by using the TRAX Platform. Also, it’s much easier to track orders and do billing. CaterTrax is a fantastic addition to our busy and huge operation.
Client Since: 2018
“Organization is Key”
Our ability to be organized in our business has continued to improved since implementing the TRAX Platform.
Client Since: 2012
“Uncomplicated Ease of Use”
I have been a CaterTrax user for many years and have recently added the software to my new employer. It is easy to use from the BOH to our customers. Straight-forward and uncomplicated. Reports are easy to build and are vital to our business.
Client Since: 2018
“GO CATERTRAX!!!”
The CaterTrax team is always on top of their game. I never have to wait long for a response when I submit a support ticket.
Client Since: 2017
“Just Can’t Wait to Learn More!”
I am looking forward to learning everything I can regarding online ordering through CaterTrax and using all the features of the TRAX Platform.
Client Since: 2015
“Love the Menu Set-Up”
The set-up of the online ordering menu is great!
Client Since: 2018
“Life Seems So Much Better with CaterTrax”
CaterTrax helps us keep orders organized and allows us to make sure they all come out the same and have the same items each time. It has made ordering easy for guests and for our staff!
Client Since: 2017
“Accounting Made Simple For a Mid-Sized University”
I love that CaterTrax is able to offer us customized reporting services!
Client Since: 2016
“Ease of Use For Clients”
CaterTrax is an effective and easy way for my clients to place orders for what they need which helps us to effectively serve them.
Client Since: 2018
“User-Friendly Catering Program”
I have worked in the foodservice industry for over 40 years and have not found a catering program that accomplishes everything I need it to, like the TRAX Platform does. Very user-friendly for both you and your customers. Easy to make changes by guests and for staff to follow up on those changes immediately. I would recommend CaterTrax to anyone.
Client Since: 2016
“Very User-Friendly”
I always receive wonderful answers and fast solutions from the IT department.
Client Since: 2015
“Thank You, CaterTrax!”
CaterTrax’s software is very user-friendly. It is a big help for customers to mange their own catering needs.
Client Since: 2010
“Total Turnaround”
At this location we do an incredible amount of catering daily. When I arrived here, everything was being done manually. Orders were being emailed in, production records were based off of tally sheets, order changes were made via phone calls – It was complete chaos! CaterTrax built our system to meet our needs and my catering department now runs 100% better. We have gone from reactive to proactive! My stress level thanks you!!
Client Since: 2015
“Booming at Bethune”
Using CaterTrax has given our client many options that they did not know were available to them. Instead of the Chef having to suggest menu items, they have a great many options to choose from, more than they thought were available. Time saver!
Client Since: 2011
“Great Customer Service”
Every time I have called for support, you guys are on it. We have had changes in our menu and new menus added and you guys get it done quickly.
Client Since: 2017
“Huge Time Saver!”
CaterTrax has been a great addition for us. Its capabilities have provided our customers with 24-7 access to ordering at their fingertips and a way for us to keep it all organized. It has also been a huge time saver for our management team, allowing them to spend more time working with their staff.
Client Since: 2018
“Great Customer Service”
I use CaterTrax everyday and it’s easy to use. Now, even with the ins and outs of our catering business, I never miss an order and their customer service is great.
Client Since: 2015
“Customer Service Matters”
Using CaterTrax has made it easier to assist customers when the Catering Manager is out of the office. Instead of having the customers wait for the manager to call back about simple matters, I am able to login to CaterTrax and take care of the situation. CaterTrax has helped improve our customer service.
Client Since: 2016
“My Story”
When I first got the job as Catering Supervisor and found out we were using a software program to book everything, I thought “oh this will be fun.” (insert sarcasm) I was walked through the program and it was actually pretty simple, easy to use, and very step-by-step! I actually left this job in Spring 2015 and came back over the summer of 2018, and it was like riding a bike! I love how it’s set up and word-for-word with pretty much every aspect! I’m glad we use this program because it makes it easy for me and has improved communication to our kitchen staff and the customers!
