Everything You Need to Know
We’re proud to call you a PARTNER. This site will give you the knowledge and resources you need to promote our web-based solutions. Now you can offer your customers best-in-class foodservice management software from CaterTrax.
CaterTrax web-based solutions help foodservice operators streamline processes, reduce costs, and increase profits – with proven results. Find out what CaterTrax can do for your customers.
Easy to Get Started
Once we receive a signed quote from your referred customers, we can have their site up and running within six weeks. From the very first contact through the launch of your site, the CaterTrax Sales and Support teams are there every step of the way to design and implement a solution that is right for each client. A brief overview of the site-build process is below.
Once you’ve completed the Referral Form, a dedicated Sales Executive will contact your prospect to discuss their business and walk them through the platform functionality that can address their challenges. Next, the Sales Executive will produce a quote for a custom CaterTrax solution based on their needs.
After we receive a signed quote, our Site Launch Coordinator will contact the new client to ensure we have the critical information necessary to get their website(s) built. New clients are asked to provide:
- Logo (.jpg, .gif, .bmp, or .png. Up to 240 pixels wide and up to 160 pixels high)
- Skin Requirements
- Business Rules (e.g. hours of operation and order lead time requirements)
- Menu, including:
- Descriptions for each item
- Descriptions for features
This information is critical in determining a launch date. Once received, most sites are built and launched within 30 business days.
The Site Launch Coordinator is the point of contact if there are any questions along the way and will also introduce new clients to other members of the Client Services team who will be implementing their solution. To prepare clients for launch, a team of dedicated trainers will provide live training sessions covering all of the simple features of the platform.
Visit Demo Site
The best way for your customers to learn more about our solution is with a personalized demo. Create a referral below or visit our demo site to highlight some of our ‘front of the house’ features.
CaterTrax Observed Office Holidays
New Years Eve (close at 12pm EST)
New Years Day
Christmas Eve (close at 12pm EST)