No Announcement posts

Your current browser is not compatible with the latest security standards.

To ensure secure payment processing, CaterTrax is requiring you to upgrade or enable your web browser to support Transport Layer Security (TLS) 1.2 or higher to process payments on this website.

TLS Updates and Implications

Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL) are commonly applied to web applications, like the TRAX Platform, to secure the transaction of sensitive personal or financial information. The National Institute of Technology identified security weaknesses in early versions of TLS/SSL. As a result, the PCI Security Standards Council is requiring TLS protocols be updated by June 2018. Dedicated to your security, CaterTrax is upgrading to TLS 1.2 or higher to meet the new security standards.

Using an Outdated Browser is Unsafe.

Modern web browsers will begin prohibiting SSL connections, preventing users of these browsers from accessing web servers that have not migrated to a more modern security protocol. The minimum required action is to enable TLS 1.2 encryption protocol within your browser’s security settings. To place orders through the TRAX Platform, you must use browsers that support TLS 1.2 or higher.

You can install the latest browser version here:  https://browsehappy.com/.

Frequently Asked Questions

  • What is TLS?
    TLS refers to the most common modern protocols for encrypting data across the internet. When you see websites with “https” web addresses you are viewing a measure of TLS. Several versions are used in applications such as web-browsing and emails to provide privacy and security when applications are communicating sensitive data. TLS is what keeps you safe when you are entering your personal and financial information on websites and apps.

     

  • Why are you required to update your browser in order to place orders?
    We, along with your foodservice provider want your shopping experience to be safe. We upgraded our platform to ensure your information is protected by the latest security. The National Institute of Standards and Technology has said early versions of TLS are not so safe so we are updating to meet these new standards laid out by the PCI Security Standards Council.

     

  • What if I don’t upgrade my browser?
    Once CaterTrax has updated to TLS 1.2 or higher, users trying to connect to the TRAX Platform with an earlier version of TLS will not be able to place or process orders due to browser incompatibility. Further, payment gateway providers will not be able to process any transactions. You will experience issues if the supported encryption protocols are disabled or if an unsupported browser is being used to connect to the TRAX Platform. You will be required to use browsers that support TLS 1.2 or higher.

  • How can I check my SSL/TLS client?
    Visit either the How’s My SSL or SSL Labs website to check how secure your TLS client (browser) is. The “How’s My SSL” website will provide you a rating for each client it connects with, giving you an idea of how secure your browser is.

    For more information, you can also reference the Web Browsers section of the TLS Wikipedia article for more information about TLS/SSL support history.

  • Check Your Browser Version & Upgrade

    Using an outdated browser is unsafe. You can check out the latest browser versions available and find a link to upgrade for Google Chrome, Mozilla Firefox, Internet Explorer, Safari, Opera, and Microsoft Edge on browsehappy.com. You can also upgrade your browser by going directly to the browser’s website.

  • Enable Browser

    Some browsers including Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Opera, and Apple Safari require you to enable TLS protocols on your browser. If you are using a compatible browser and still experiencing issues you may need to update your browser settings to enable TLS protocols on your browser.

    You can reference the GeoTrust website for instructions on how to enable the browsers mentioned above.

     

How to Update Your Browser