CaterTrax in the News
Our work makes headlines. Learn more about CaterTrax products, community engagement, and company updates.
May 24, 2023
HGEM, founded in 2003, is a pioneer in the hospitality sector. Originally coining the terms ‘Guest Experience Management’ and ‘mystery dining’, the company’s mission is to empower the hospitality industry with the tools and services they need to establish GEM as a core business discipline. Today, under the leadership of Managing Director Steven Pike, HGEM serves over 5,000 sites across the UK, including many leading hospitality brands such as Brewdog, Pret A Manger, Wagamama, Nando’s, Travelodge, and Heineken’s Star Pubs & Bars. Under the CaterTrax umbrella, HGEM will have access to the extensive market knowledge and complimentary product portfolios to provide enhanced benefits for clients across the foodservice and hospitality sectors.
“We are excited to welcome Steven and the HGEM team to the CaterTrax and Volaris family. There is a clear alignment in our cultures, core values and intense focus on the customer experience. Together, we can leverage our collective expertise and technology to enhance our offerings and help provide critical guest insights to our clients.” – Clint Tyler CEO, CaterTrax
December 14, 2022
CaterTrax Inc., the market leader in catering management software, has appointed Kevin Jesse as its new Chief Technology Officer. Jesse joined CaterTrax in 2021 as Enterprise Architect, building technology infrastructure to maximize efficiency and advance innovation. He brings years of technical and operational experience to the position, as well as a new energy to lead CaterTrax into its next phase of growth.
April 14, 2022
CaterTrax welcomes Clint Tyler to his new role as Chief Executive Officer. Tyler has served as Chief Operating Officer since 2018, focusing on delivering a best-in-class customer experience while improving client satisfaction and driving organizational maturity. Throughout the pandemic, he has championed several initiatives aimed at providing critical support to clients adapting to dynamic market conditions. As a respected leader, Tyler is well positioned for a seamless transition.