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Join Our Team

Every Great Company Has Even Greater People

Our success is the product of our people. Do you have the passion and drive to thrive at CaterTrax? 

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It’s just a different kind of company…

Without loyal, hardworking employees, we can’t achieve our main objective—improving the lives of our clients. To ensure we attract and retain top talent, culture is important to us. But what’s it like to be a part of our team?  

You’ll spend your days working with great people on exciting projects in a renovated turn-of-the-century building in the Village Gate, a vital component of Rochester’s Neighborhood of the Arts (NOTA). You’ll have opportunities for growth and development and a team that wants to see you succeed.  

And because we believe teams who eat together, succeed together. Our company events are anything but routine and we celebrate all of our successes by eating together – often!

Competitive Compensation

Our salaries reflect both market conditions and level of skills and experience we need to remain at the forefront of our industry. In addition, all employees are eligible to participate in our annual bonus program.

Financial Security

Our 401(k) savings plan (with a company match) helps you save for retirement.  We offer short-term and long-term disability and a life insurance coverage policy that is 100% covered by us. 

Healthcare

We provide several excellent healthcare options to best meet your individual and family needs. Our healthcare, dental and vision costs are all subsidized by a company contribution.

Student Loan Repayment Program

CaterTrax places a high value on the education and development of its employees. Therefore, we offer a student loan repayment program that assists current employees with a monthly employer contribution to their outstanding student loan debt.

Continuing Education Fund

CaterTrax encourages employees to continue learning and improving upon job-related skills. In order to promote professional development, the company reimburses employees for a portion of tuition and/or professional development costs.

Professional Development & Coaching

Every employee works with their supervisor to execute a professional development plan so you have the support to work towards your long and short term career goals. 

Community Involvement

Giving back is important and we give our employees lots of opportunities to be of service including charity drives, volunteer opportunities, and paid service time off. 

One word, four letters: FOOD

We are foodies! You can expect surprise treats all year long from quarterly food trucks, office catering, and even cookies and donuts just because. We are also lucky to have some talented chefs in our midst who love to show off their culinary chops at our celebrations. 

Passionate? Talented?
We've been waiting for you!

Apply for one of our open opportunities below! 

We are passionate about realizing the vision of our team and we’re looking for motivated people who love what they do and want to celebrate success as a family. Are you skilled, passionate, and love to collaborate? Apply to join our growing team today! We can’t wait to meet you.

  • Reporting to the Director of Professional Services, the Solutions Consultant helps CaterTrax, our partners and clients meet key business needs by providing the product knowledge and technical acumen needed to define and implement TRAX Platform solutions. The Solution Consultant will team with Business Development through the full solution engagement lifecycle. From pre-sales consulting to define and propose TRAX Platform solutions, to managing the solution implementation through partner/client acceptance, the Solutions Consultant will assure client satisfaction throughout the engagement lifecycle.

    Apply
  • Reporting to the CEO, the COO is responsible for leading organizational efforts to build a comprehensive client experience. This position will oversee all aspects of client-facing business operations, including Sales, Client Success, Customer Service and Support, and will work closely with our Product and Engineering teams to ensure our solutions are exceeding client expectations. This position is also accountable for developing and executing strategies to drive growth and maximize efficiency. As an integral part of the executive team, this position helps set the vision that enables our organization to deliver on its promise to be the solution that enables our partners to elevate their own brand of hospitality.

    Apply