Contact Us

Great Location

CaterTrax

The Lofts at Village Gate
274 North Goodman Street
Suite 500
Rochester, NY 14607

Standard Business Hours:

Standard Business Hours:

Monday – Friday 8am – 5pm EST

customer service agent icon

For help with CaterTrax, contact support

1 (800) 975-8729
support@catertrax.com
After Hours Support: 24 hours a day/7 days a week/365 days a year

brand icon

Looking to get started with CaterTrax?

Fill out this form and one of our sales executives will get in touch with you. 

For real-time information on system performance and security:

For real-time information on system performance and security:

trust.catertrax.com

cart icon

Trying to place an order?

Our clients will often tell us their customers are trying to order at the CaterTrax site, but they don’t mean our corporate site. Check with your catering office for the specific URL at your location and order away!

Connect with Us

Hearing from You Brightens Our Day

Have a question or comment? Use the form below to drop us an email.

Driving Directions to CaterTrax

  • South (From I-90 (Thruway) and South)

    Take I-390 N to I-590 N to I-490 W toward downtown Rochester. Get off at Exit 17 Goodman Street and turn right. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.

  • West (From Western Monroe County and Airport)

    Take I-390 N to I-490 E toward downtown Rochester. Stay on I-490 E across the Genesee River and through the city. Get off at Exit 17 Goodman Street and turn left. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.

  • East(From Eastern Monroe County)

    Take I-490 W toward downtown Rochester. Get off at Exit 17 Goodman Street and turn right. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.