CaterTrax
The Lofts at Village Gate
274 North Goodman Street
Suite 500
Rochester, NY 14607
Standard Business Hours:
Monday – Friday 8am – 5pm EST
For help with CaterTrax, contact support
1 (800) 975-8729
support@catertrax.com
After Hours Support: 24 hours a day/7 days a week/365 days a year
Looking to get started with CaterTrax?
Fill out this form and one of our sales executives will get in touch with you.
For real-time information on system performance and security:
Trying to place an order?
Our clients will often tell us their customers are trying to order at the CaterTrax site, but they don’t mean our corporate site. Check with your catering office for the specific URL at your location and order away!
Looking for information on GDPR?
You can find information on what the EU GDPR is and what CaterTrax is doing to comply here.
Driving Directions to CaterTrax
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South (From I-90 (Thruway) and South)
Take I-390 N to I-590 N to I-490 W toward downtown Rochester. Get off at Exit 17 Goodman Street and turn right. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.
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West (From Western Monroe County and Airport)
Take I-390 N to I-490 E toward downtown Rochester. Stay on I-490 E across the Genesee River and through the city. Get off at Exit 17 Goodman Street and turn left. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.
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East(From Eastern Monroe County)
Take I-490 W toward downtown Rochester. Get off at Exit 17 Goodman Street and turn right. Take Goodman Street down six stoplights towards the Village Gate Complex on right. Directly after you pass the intersection of Goodman and University Ave, take the first right onto Anderson Ave. Once on Anderson, you will turn into the first parking lot on the left hand side located just past Good Luck Restaurant.