Login Support

 

Trying to Log in to the TRAX Platform?

To log in to the TRAX Platform, you will need to visit your specific CaterTrax site. Need help locating the URL, need to reset your password, or just having issues? Contact our support team and we’ll be more than happy to help you. 

Trying to Place an Order?

Our clients will often tell their customers to order at their CaterTrax site, but they don’t mean catertrax.com. Check with your catering office for the specific URL at your location and order away! You can also contact our support team and we will point you in the right direction. 

 

Give Us a Call

Give Us a Call

1-800-975-8729

CaterTrax support is here to help Monday – Friday 8:00AM – 5:00PM EST. 

Send an Email

Send an Email

You can reach us at support@catertrax.com

Submit a Ticket

Submit a Ticket

You can submit a support ticket by logging into your CaterTrax site and clicking on the life jacket icon.