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Client Support

 

We're Here to Enhance Your CaterTrax Experience

Our support experts are available to make site changes and improve your overall experience.

CaterTrax administrators can contact Client Support by phone, email, or submitting a ticket through the admin portal. All customers will need to contact the local catering team for support.

Give Us a Call

1-800-975-8729

CaterTrax support is here to help Monday – Friday 8:00AM – 5:00PM EST.

Send an Email

You can reach us at [email protected].

Submit a Ticket

Submit a support ticket by logging into the admin portal of your CaterTrax site and clicking on the life jacket icon. Once a ticket is created, you can track its status and all related activity. Our support experts will keep you updated so you’ll know exactly when your request is complete.