Don't Take Our Word for It
Affectionately known as TRAXERS, our ambassadors share their passion for all things CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the effect our solutions have had on their business.
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“No Time Wasted”
The CaterTrax Support Team is always so quick to reply and help. Usually when I have a question or a request, I hear back almost immediately.
Client Since: 2018
“Amazing Customer Service”
This has been my first year using CaterTrax and I was blown away by how helpful and courteous the support staff has been with helping me throughout the year with any and all questions that I have had (which has been quite a few.) They always made sure I understood and helped with furthering my abilities to provide customer service to our clients.
Client Since: 2017
“Great for College Use”
The TRAX Platform works great for my college foodservice operation.
Client Since: 2016
“Simply The Best”
CaterTrax’s software, the TRAX Platform, has been amazing in helping me keep track of all my events from the basic details of when an event takes place, to the payment details. It is great in tracking any edits that are made to an order, especially if there are multiple administrators taking orders. CaterTrax is wonderful in helping our culinary team keep track of the daily production; especially when we have tons of events taking place during the course of a single day or week. I would highly recommend this software!
Client Since: 2014
“Prompt and Polite Customer Service!”
The support staff is always quick to respond. This is very much appreciated when our industry is time-sensitive, fast-paced, and ever-changing. It’s nice to have prompt customer service, when we are trying to achieve the same.
Client Since: 2011
“Support is Superb”
I get a quick turnaround on questions that I have which is very important – CaterTrax support is great!
Client Since: 2014
“Easy and Readable Orders”
When I first became a server and we were transitioning to CaterTrax, orders started to look cleaner and had more areas to give extra notes and explanations. Now as a manager, I love the advantages CaterTrax has to offer in regards to menu planning and pricing. It is easy to make changes and keep the company up to date.
Client Since: 2016
“The BEST Catering Online Ordering System”
I love CaterTrax! It’s very easy to use and order from. I love the live order feature. It gives our customers all the tools they need to enter their own catering orders. I also love the deadline feature and the blocking off certain days.
Client Since: 2008
“Awesome!!”
I do the bookings and the catering requests. Very simple system to use. Makes my job easier to do.
Client Since: 2013
“Helping Us Stay Organized”
CaterTrax helps us stay organized. We take a lot of catering orders so having the proper technology to keep us organized is very important. I also like how my customers can view the menus online and put in their own orders.
Client Since: 2017
“Helps Save Staff Time”
This software has taken a great deal of work off of individuals helping them do the actual catering part of their job.
Client Since: 2015
“Reliable and Robust”
I’ve used CaterTrax in four locations, with two different employers, and have been involved in launching, maintaining, and growing the system. It’s a solid system with reliable and robust reporting and customer support. As features improve and new features are introduced, I’m excited to continue to use CaterTrax.
Client Since: 2013
“Simple Management of Multiple Sites”
CaterTrax allows us to pull all locations together on one site to minimize the amount of work necessary and assure our sites are uniform.
Client Since: 2007
“Time Efficiency”
This service is really time efficient for an administrator. The online ordering and reports can be printed off by date and times. It is amazing.
Client Since: 2018
“Billing Takes a Fraction of the Time with CaterTrax”
I love that when we have an order I can put it all in and it calculates the total for me. It reduces the time that I have to spend each week on the billing process.
