*NEW* Personal Meals Ordering Training
Did you know we offer a full suite of take-out management solutions? Each provides you with an administrative portal for order, customer, and payment management, supports pick-up and delivery, and includes standard reporting capabilities. Register now to learn more about each of our take-out solutions, which include:
- To Go: Individual to go meals
- Grocery: Grocery items and sundries
- Meal Replacement: Pre-packaged, take-home meal boxes
- Cafe Services: Satellite foodservice locations, like coffee shops and juice bars, that offer food and/or beverage
- Limited Catering: Pared-down express catering menus to cater to smaller groups
Starting Out: New Administrator Training
Are you a new catering team member? Did you recently change roles and are using CaterTrax in a new way? Were you unable to attend your team’s site launch training? Did you attend site launch but could use a refresher? (psst…we also have Back to Basics Training)
This is the very beginning of your journey to becoming a CaterTrax expert. Our New Administrator Training is designed to ensure you are comfortable with the day-to-day administrative functions of the TRAX Platform.
Register for an upcoming session and reserve your space in our virtual classroom where you’ll have access to a CaterTrax Training specialist. Dates and times are listed on the registration page.
Back to Basics Series
Build on the skills you learned in your new administrator training through the CaterTrax Back to Basics series. This course series takes a deeper dive into the topics that matter to your everyday business.
Session 1: Managing Daily
Site Activity
In this session, you will learn about managing live orders, accessing reports and graphs, using calendar hard blocks and more.
Watch VideoSession 2: Managing
Orders
From creating custom orders to managing change requests, this comprehensive session will make you an order management expert.
Watch VideoSession 3: Staying in Touch with Customers
Learn how to use the mass email tool, send tracking messages and the best practices for interacting with customers.
Watch VideoSession 4: Exploring Customer Management
In the fourth and final session, you will learn everything you need to successfully manage your customer accounts and information.
Watch VideoCustom Education Services
Take Control of your CaterTrax education journey with custom training materials and private interactive online sessions just for you, your team, or your customers. Custom education assets and online trainings are exclusive to your site and it’s unique functionality. Click on the images below to learn more.
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