Catering Complete

With flexible menus to support strategic foodservice and event planning, Catering Complete allows your business to readily adapt to current demand.

Our express menu focuses on small-group selections, such as boxed lunches, simple sandwich platters, and other cost-effective items that allow you to fulfill orders quickly and easily. Our core menu supports your traditional large-scale services, including buffets and plated meals.

Each menu allows you to organize by product categories, add nutritional information in compliance with the menu labeling rule, and standardize your items across multiple sites.

Give customers easy access to your menu. Our online ordering system is designed with intuitive navigation and a simple check-out process.

Online ordering features include:

• All Day Ordering: For customers needing multiple service times, we offer the option to consolidate orders into one event and Master Invoice—keeping both your team and your customer organized.
• Master Invoice: Group orders into a single invoice and payment for simple, streamlined processing.
• Event Documents: Keep all event documents and details in one place. You can attach various files to orders, including venue diagrams, seating charts, attendee lists, compliance documents, and photos.
• Group by Guest: Customers can add names to individual order items, supporting safe packaging for daily operations.
• Group Ordering: Use one link to let participants in your group choose and customize their own selections. In the end, all items are consolidated into one convenient order and payment.
• Promo Codes: Offer targeted discounts for first-time orders, limited-time specials, focused products/categories, or specific customers.

Ensure your website is ADA compliant and accessible to all with CaterTrax Assist, our automated AI solution for web accessibility—included at no additional charge with Catering Complete.

Stay on top of order details from start to finish. With Live Order Monitor, you can view orders in real-time. Checking on order changes? Our tracking tools ensure event accuracy by keeping customers and staff on the same page with every update.

Check out the big picture or check in on the details. You can toggle the calendar views from monthly, weekly, or daily. Customizable order status pins display information at-a-glance, making it easy to stay organized.

Eliminate mistakes and streamline workflow. With each order, you can generate kitchen sheets and pack sheets. As orders and invoices are edited, all charges, taxes, and production sheets are also updated.

Monitor trends, analyze outcomes, and make data-informed decisions with our reporting and forecasting tools.

Coordinate catering and room reservations in one system. Use Rooms Manager to schedule and manage event rooms as efficiently as your catering orders. Customers can user your site to book a room, customize layout preferences, and request equipment. All room reservation details will carry over to their related catering order.

Streamline your kitchen workflow with Printer. Your staff can organize tickets with customized fonts and colors, print full tickets to multiple workstations, and attach customer receipts to orders.