HGEM, founded in 2003, is a pioneer in the hospitality sector. Originally coining the terms ‘Guest Experience Management’ and ‘mystery dining’, the company’s mission is to empower the hospitality industry with the tools and services they need to establish GEM as a core business discipline. Today, under the leadership of Managing Director Steven Pike, HGEM […]

CaterTrax Inc., the market leader in catering management software, has appointed Kevin Jesse as its new Chief Technology Officer. Jesse joined CaterTrax in 2021 as Enterprise Architect, building technology infrastructure to maximize efficiency and advance innovation. He brings years of technical and operational experience to the position, as well as a new energy to lead CaterTrax into […]

CaterTrax welcomes Clint Tyler to his new role as Chief Executive Officer. Tyler has served as Chief Operating Officer since 2018, focusing on delivering a best-in-class customer experience while improving client satisfaction and driving organizational maturity. Throughout the pandemic, he has championed several initiatives aimed at providing critical support to clients adapting to dynamic market […]

CaterTrax Inc., an industry-leading catering software provider located in the Village Gate, announced today a partnership with several independently owned restaurants to provide 1,000 meals for area first responders and frontline health care workers over the next 60 days. Learn More

CaterTrax welcomes Brian Gentry as Chief Technology Officer. The hire comes at a crucial time in CaterTrax’s 16-year history, as the firm continues its expansion of capabilities and commitment to supporting clients navigating the challenges of the COVID-19 pandemic. Gentry will add valuable experience to CaterTrax’s broad range of web-based solutions and managed service offerings. […]

“CaterTrax is committed to providing inclusive technology that reflects the core values of our team, and our clients. We believe in the mission of accessibility, and, also recognize the complexity in navigating the evolving regulatory landscape across multiple technology stacks,” shared CaterTrax Chief Executive Officer, Jeff Luchetti. “Our collaboration with accessiBe provides the ideal solution […]

We’re continuing to strengthen company leadership by adding Clint to the team. He is an experienced leader and a strong match with our company’s core values, culture, and focus on delivering excellent services and solutions for our partners and clients. Clint is looking forward to building and growing the relationship with our clients and partners, […]

We’re excited to welcome a new TRAXER to our leadership team! Brian began working with CaterTrax a year prior to joining the team as a consultant with EagleDream Technologies. We welcome Brian’s proven expertise along with his knowledge of our technology and are looking forward to what his leadership will bring to the future of […]

We are excited to announce a big day in our history – the acquisition of Hospitality 101 Inc., by Volaris Group, a subsidiary of Constellation Software Inc. Through this acquisition, we will be operating as CaterTrax Inc. going forward and will be better positioned to fuel innovation and support our operations. Learn More

We’re celebrating our third consecutive year on the Rochester Chamber Top 100 List, jumping 30 spots since 2016 to number 52. This award recognizes the fastest growing privately owned companies in the Greater Rochester region and we are grateful for our passionate and determined team that got us where we are today. Learn More

The new FDA Compliance Date for menu labeling is May 7th, 2018 but CaterTrax administrators are still marching towards completing updates in the near future. TRAXTrition, which adds nutritional information to clients’ menus, is being bundled with enhancements to the front-end customer experience to support our clients and partners on-going success in the face of […]

CaterTrax rallied in celebration for our Vice President of Marketing, Kim Hoffman, at the 31st Annual ATHENA Awards. Kim Hoffman was a finalist for the Rochester Women’s Council 2017 ATHENA Young Professional’s Award where she was honored among 22 Rochester women for demonstrating excellence, creativity, and initiative in her profession. Read the release to learn […]

Upon receiving the Rochester Chamber Top 100 Award for the second consecutive year, CaterTrax reflects on how lucky we are to be a part of a community that is such a great place to grow. We’ve experienced steady double-digit growth since our inception over a decade ago, and climbed two spots from last year’s list. […]

CaterTrax was named a finalist for Rochester Business Journal’s 19th annual Best of the Web Awards recognized in the top three for the business and professional category. A panel of judges evaluated nearly 200 nominations from the Rochester area across 13 categories based on content, usefulness, navigability, use of technology, design quality, e-commerce, and likelihood […]

After being honored as one of Rochester’s fastest growing companies by the Rochester Business Alliance last November, CaterTrax joined The Greater Rochester Chamber of Commerce to continue fostering growth for their company and community. Membership allows admission to local networking events to meet and recruit top-notch Rochester talent, the ability to communicate with knowledgeable business-savvy […]