Don't Take Our Word for It
Affectionately known as TRAXERS, our ambassadors share their passion for all things CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the effect our solutions have had on their business.
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Amplify Your Voice“Easy technology”
CaterTrax makes tracking orders and events easy and streamlines FOH and BOH communication. It also reduces the use of so much paper. Every manager has a CaterTrax login, and can easily access orders to see any updates.
Jessica R., Assistant Executive ChefThree Pillars Cater
Client Since: 2015
“CaterTrax offers the best support to be successful.”
CaterTrax has proven to be a phenomenal tool for expanding our catering services to our clients. We and our clients use it on a daily basis. It has accelerated order turn-around and significantly improved accuracy each and every time. The tracking system has been invaluable for peace of mind and vital to employee accountability. We appreciate the survey tools and reports for finding out how our clients feel and how we are doing fiscally. I have been personally impressed with the site maintenance and support that comes with joining CaterTrax. It has been difficult at times for me to communicate the changes and needs of our company, but the support team is diligent with follow-ups and clarification requests that make communication successful and the needs completed. The ongoing support of CaterTrax has been my driving recommendation for CaterTrax to others in our industry. ECI knows food, and CaterTrax knows food ordering systems. I highly recommend CaterTrax based upon technical support, speed of service, ease of reporting, ease of use, and client response – In that order. Thank-you for all CaterTrax has done and continues to do! CaterTrax Rox!
Mark B., Office ManagerEducational Catering Inc dba ECI Management Group
Client Since: 2012
“Outstanding Customer Support!”
Requests are handled quickly and accurately, regardless of whether the problem is called in or submitted through a support ticket. Very knowledgeable support staff!
Catering Manager
Client Since: 2012
“CaterTrax Support Services is the Best!”
CaterTrax has been a wonderful experience from the first day, over 10 years ago. I am now at my third university and all have used CaterTrax. Making the changes needed through all my moves has been a cinch! The Support Team made each move flawless and seamless every time.
Catering Director
Client Since: 2007
“Best Catering Program Ever!”
This is my first full time job and CaterTrax has been a tremendous part of my transition into the professional world. I came into this job with it being a new position and only just starting to use the CaterTrax system. From Day 1 the CaterTrax staff was helpful in answering all of my questions, training, and adjusting the million little things we needed done to be ready for our new launch. To this day the team continues to help me with whatever questions I may have and solves all problems in a timely manner. Even though it was an adjustment for our customer base, using this new system compared to our old one, I think everyone can agree that this system is very well organized, efficient and customer friendly. I am looking forward to continuing to learn even more about what the system has to offer and seeing both my catering company and the CaterTrax website grow.
Catering CoordinatorVerde Catering
Client Since: 2015
“I Love How Easy It Is”
I love how easy it is for our clients to order Floor Stock or Catering. It makes things much easier to track.
Supervisor
Client Since: 2015
“Informative, Supportive, Excited”
I was very impressed with the site launch training session. The gentleman running the training was very informative and supportive, and he answered all my questions. The program itself is simple and easy to operate. As a supervisor, I like being able to go into the system to change or update orders. I also like being able to send a confirmation email to the customer.
Ruth W., Supervisor 3Intermountain Healthcare Alta View Hospital
Client Since: 2016
“Easiest Catering Software Out There!”
I just started using CaterTrax in July and I find it so easy to maneuver. I have used other catering software in the past and I find this software the easiest of all the competitors out there. You can change, add, delete with ease. Any time I have an issue, the support team is very quick to respond and remedy my issue.
Catering DirectorPNC Pittsburgh
Client Since: 2016
“Super Fantastic Customer Service”
Fantastic Support Team! Whenever I have an issue that I cannot resolve, I fill out a support ticket and within minutes I have someone taking care of my issue. Being in the service industry for over 36 years, it is very refreshing to see the commitment and dedication that the CaterTrax team has for their clients! Thank you for all your insight and knowledge, keep up the great job!
Assistant Food Service Director
Client Since: 2016
“User-friendly platform with knowledgeable and available support team”
I enjoy using the CaterTrax site. I find it to be very user-friendly and straight forward. Any time I have a question or issue, the support team is easy to contact.
Catering WorkerSaint Luke's Hospital of Kansas City
Client Since: 2013
“Growth!”
CaterTrax has helped us grow our catering to over one million dollars a year!
Adam S., ManagerMiddlebury college
Client Since: 2013
“Instant Gratification”
I am very pleased with my customers being able to input their own menus. I also really like that I can tweak the menus for them while talking to them on the phone. It gives my customers immediate satisfaction.
Catering Manager
Client Since: 2010
“Keep It Up!”
Since implementation, I knew we had a great partner on our side. During the launch and continuing on after deployment, the support I receive is outstanding. Keep up the great work!!
FSD
Client Since: 2015
“CaterTrax impacts financials in a positive way!”
Month-end financials used to take 3-5 days to close. Since we incorporated CaterTrax into our everyday operations, I can complete month-end close in about 2 hours. Great program!
UCSR/HRHCA - Doctors Hospital of Augusta
Client Since: 2013
“CaterTrax Has Put My Catering on the Right Track”
CaterTrax is simply awesome. It simplifies everything that has to do with catering. From contacting clients, making changes, showing the menu, to inputting orders. I especially love the elimination of a bunch of paperwork and the constant headache of creating lists, etc. CaterTrax has allowed me the opportunity to focus on things like menu developing, executing, and making sure my clients get exactly what they want.
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