Don't Take Our Word for It
Affectionately known as TRAXERS, our ambassadors share their passion for all things CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the effect our solutions have had on their business.
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“CaterTrax To The Rescue”
No matter what the problem is, CaterTrax gets the job done in a timely manner. What a great team of workers!! Thanks for making the site both user and customer-friendly!
Client Since: 2013
“Knowledge to Reach Goals!”
Troy was GREAT! He is very knowledgeable, used patience with delivering that knowledge, and he’s passionate about his work. I learned so much about the customization options to help support our goal of providing effective and efficient service to our internal and external customers.
Client Since: 2018
“Easy to Use, Good For Customers”
It’s such an easy platform and it takes no time to learn how to use it. My customers also have an easy time using the TRAX Platform and very rarely ask me for help.
Client Since: 2018
“Great Customer Service”
The CaterTrax team is a joy to work with. They’re responsive, quick and helpful. The TRAX Platform is intuitive and easy to use.
Client Since: 2018
“CaterTrax is the BOMB!!!”
I just started using CaterTrax in October 2018. Not only is it very user-friendly and easy to navigate but when I have contacted the CaterTrax Support Team, my requests have always been handled promptly and efficiently. CaterTrax definitely makes my job easier!
Client Since: 2018
“Great Service!”
The group that worked with us to get our site live was great! No issues and the site was live on the date promised. Thank you!!
Client Since: 2018
“CaterTrax Software Support”
CaterTrax provides plenty of opportunities and training to learn the software and get additional support service.
Client Since: 2017
“Love the Data Provided from CaterTrax”
CaterTrax gives me a platform to review order history and I can bounce around to see future events. Great for planning!
Client Since: 2016
“Amazing Program”
Prior to CaterTrax, everything I did was by pen and paper. There were so many steps involved to getting orders placed into the system and making sure they were charged out. Since becoming a CaterTrax client, everything is so simple. I fill out what I need and charge to the correct place and its done. Nothing extra is needed. It has made my life so much easier at work.
Client Since: 2016
“Allows Us to Reach All Customers”
With the TRAX Platform, it allows us to reach all customers with not only daily menu highlights but with the ability for desktop/personal ordering as well. Many of our customers have limited time for their lunch so being able to place their lunch order at their convenience for when they want has been a huge satisfier. The ability to also display our daily menu along with seasonal promotions is great. In today’s modern technology world, this helps keeps our business at the forefront for our customers needs.
Client Since: 2017
“GREAT Support and Implementation”
I must say that the CaterTrax Site Launch Team was a SUPER group to work with. They were very knowledgeable and answered all of our questions on the spot. They also gave us some great operating tips to use that have made our jobs so much easier!
Client Since: 2018
“Impressed with Support Services”
It is a very user-friendly software and the support services are great. CaterTrax is a great system! The CaterTrax Support Team has been wonderful. They are extremely prompt with response and resolution.
Client Since: 2018
“Excellent Platform”
The TRAX Platform is very useful. I can check my orders in an easy form and access the system anytime and anywhere.
Client Since: 2018
“Efficient and Friendly Team”
My company has been using CaterTrax for catering for about a year now, but I am a newer team member who is just now starting to learn the ropes of the system. We are currently adding a Take Home Meal Kit option and my experience with every CaterTrax team member (Site Launch, Menu, Education) has been incredibly positive. Every single interaction has been efficient, effective, and on track. Most companies have a few all-stars who get the job done, but every single person I have spoken with has been one of these – making my “newbie” experience much more pleasant.
Client Since: 2018
“CaterTrax has the BEST Support Team!”
I had used CaterTrax in a previous position at another university and was very pleased with the ease of use. When I took another position at a larger university, I knew I needed to implement an ordering system. As I was building the catering department at the new university, I knew the exact system to use – CaterTrax! The system I used previously was all set up when I arrived but when I took the new position I got the opportunity to work with the amazing CaterTrax Support Team to build my menus and let me tell you, it was amazing! Everyone I have worked with has been so incredibly helpful and informative! Thank you, CaterTrax Team, for always being there for me and my department!
