Don't Take Our Word for It
Affectionately known as TRAXERS, our ambassadors share their passion for all things CaterTrax. Take a look at our TRAXER profiles to see what they’re saying about our platform, our team, and the effect our solutions have had on their business.
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“Most Impressive”
I’m very impressed with how simple it is to navigate our CaterTrax site and place orders.
Client Since: 2018
“Very User-Friendly”
Our CaterTrax site is very user-friendly. It cuts down the need to have to guess on pricing. Clients like the approval and change process.
Client Since: 2014
“Client Friendly Platform”
CaterTrax is so easy for our clients to use to place orders. We generate a great deal of orders for our small college and the platform is easy to use.
Client Since: 2019
“Very Timely”
CaterTrax saves me time and ensures everything is accurate. The CaterTrax team is very quick in responding to questions or changes.
Client Since: 2007
“Proficiency And Cost-Savings”
I was the person who decided to contact CaterTrax to see if we could incorporate Floor Stock as a new part of our business. Working with CaterTrax Support, it was built and in place in a short period of time and has made ordering and billing a whole new experience in time-saving efficiency and accuracy.
Client Since: 2012
“Functionality That Works”
Since using CaterTrax and its online functionality, my catering revenue has increased by 15%. Clients like the ability to order online and process payments through the platform. Our staff likes the functionality of CaterTrax and I like the ability to easily gather data for financial reports and customer data.
Client Since: 2008
“Good CaterTrax Site”
Great website and great for billing and inputting menus.
Client Since: 2015
“Traceability is Strong”
Traceability is one of the strongest features of CaterTrax. Our customers can rest assured that requested changes have been made, and we do not get surprised at the last minute. In addition, there is a record of when changes were made, by whom, and when.
Client Since: 2007
“Quickest turnaround”
I recently found out that my late fees were not being taxed for my customers. I submitted a support ticket to the CaterTrax team and the turnaround time was within hours. Thank you for solving our issues!
Client Since: 2015
“CaterTrax Support Team is Very Helpful!”
Every time I contact CaterTrax Support staff they are always ready to help. Twice I needed help in creating a client’s Cost Center to add it in the dropdown list. I got the help I needed in a short time and that is impressive to me! Thanks again!
Client Since: 2019
“Fast and Efficient Technical Support”
My first support encounter with CaterTrax was a pleasant one. I was concerned as to why my username was not working properly after just receiving my credentials to use the administrative site. A ticket was provided to resolve the issue, however, I took it a step further and called the 800 number. The technician was very nice and calm. She was very eager to resolve any of my technical difficulties so that I could get back to my daily tasks. That within itself resonated with me. She also offered to wait on the line to make sure that her support was effective so that I would not have to call back. I left the conversation with a smile and with confidence that I would be able to accomplish much with this incredible software accessible to me.
Client Since: 2019
“Friendly, Efficient, and a Time Saver!”
We have just introduced CaterTrax to our operations. The initial setup, the education and training on using the software, and the follow up to my questions have all been perfect. I am humming along really well and saving tons of time with CaterTrax vs our old software.
Client Since: 2019
“Using CaterTrax Makes My Job Easier”
The CaterTrax team was there to help every step of the way when we first implemented our CaterTrax Solutions here at Howard University Hospital. I had no idea had to use the software, but the CaterTrax Support Team was there to answer every question I had. Before using CaterTrax, getting catering requests was chaos – now all our customers have to do is go into the system and place the request themselves. It really make my job so much easier.
Client Since: 2019
“Growing Business”
We went from manually filling out physical order forms to a completely website-based business which has helped us streamline, organize, and become more efficient and successful overall.
Client Since: 2012
“Happy with All CaterTrax Reporting Features”
Using CaterTrax’s software has made my job easier since 2011 when we implemented the program. As the Catering Coordinator, I am now able to manage over 140 orders a week at a glance. Also, with the help of the CaterTrax Support Team, I was able to customize menus and set up financial reports so I could stay on top of budgets. Thank you for a great program.
