Release Notes: October 2022
Master Your Menu: Product Pricing Updates and More
Our latest updates to the Menu Edit Tool make it easier to take control of your menu and pricing.
Bulk Product Pricing Edits Now Live: Manage business costs by swiftly updating your pricing all at once. In addition to feature choices, you can now make bulk changes to product pricing by percentage, dollar amount, or one set price.
Feature Choice Filtering: Find menu items faster with added filters. On the Feature Choices tab, you now have the option to filter by Feature Name. To enable this, first filter by Category Group and then by Category.
Autosave to the Rescue: Draft Orders for Customers
We’re rolling out a new feature for customers: draft orders. Need to take a call while completing an order? No problem. When a customer is signed into their account, any order they start will be autosaved as a draft that they can access afterward.
VIP Service Made Simple: Admin-Only Delivery Locations
Need VIP delivery options that customers can’t access? We have you covered. You can now add special delivery locations that are only available to admins. Offer the elevated experience of delivering directly to VIP offices, board rooms, and other exclusive areas, while keeping those delivery options hidden from the public.
Keep Your Numbers Neat: Aligning Purchase Order Payments Across Systems
To give us flexibility when updating orders, purchase order (PO) systems can allow for variance from the original order amount. When an update comes through—within the approved variance—admins can now add a manual payment entry against the same PO, aligning the total amount in the CaterTrax platform with the final payment in the PO system. Easily reconcile charges and streamline your accounting process by keeping payment totals aligned across systems.
October 25, 2022 @ 8:59 am
How do I cancel an order? The request for the catering was put in too late for an event and we cannot purchase the food.
October 27, 2022 @ 11:52 am
Hey there! To cancel an order, please reach out to your catering office directly. If you have any further questions, please feel free to email us at [email protected]. Thank you, Ashley.
October 28, 2022 @ 9:27 am
Am I able to change a price in one of my locations and have it take affect in all the locations?
November 1, 2022 @ 11:22 am
Hi Trevor! Please submit a new ticket detailing your request. Our Menu Team will be able to assist you and answer any additional questions you may have. Have a great day!
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January 18, 2023 @ 5:37 am
When a customer is signed into their account, any order they start will be autosaved as a draft that they can access afterward.
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