Home / Blog / Platform Updates / Help Desk Ticket Categories Update
CaterTrax Administrators will notice some new and renamed ticket categories next time they submit a support request. On Tuesday, December 12th, we gave our hard-working Support Team an early holiday present by updating our help desk ticket categories. Just like we do for our partners and clients; we are constantly scoping out ways to make […]
Home / Blog / Industry Trends / Recognizing Healthcare Foodservice Workers Week 2017
How Will You Honor Your Hard-Working Healthcare Foodservice Professionals This Week? The Association for Healthcare Foodservice (AHF) is a professional group comprised of individuals who work in self-operated, non-commercial foodservice facilities within the healthcare foodservice industry. A legacy association that is now part of AHF started Healthcare Foodservice Workers Week in 1985 which continues to […]
Home / Blog / Culture / CaterTrax Rocks Shorts to Work to Support Rochester’s Open Door Mission
Staying Cool While Supporting the Community CaterTrax broke the dress code again this summer to support a great organization right here in our Rochester neighborhood: Open Door Mission. The organization was founded to provide for the spiritual and physical needs of the homeless community in Rochester, NY and believes that with the proper resources, hope […]
Home / Blog / Culture / Meet the 8 CaterTrax Employees Who Earned a TRAX Star in Quarter 2
CaterTrax Employees Honored For Going Above and Beyond Another successful quarter marks another round of deserving CaterTrax employees who went above and beyond to exemplify our core values in their everyday work without hesitation. Throughout the second quarter of the year, our TRAX Star winners specifically embodied the following core values: We’re excited to recognize […]
Home / Blog / Food Feed / As Summer Cools Down, Heat Up Your Menu with Fall Menu Ideas
That all-too-familiar chill has started creeping back into the air again (which isn’t surprising considering CaterTrax is headquartered in upstate, New York) and while that means summer is coming to an end, it also means warm, seasonal menu items will start heating up noncommercial foodservice menus. The shifting of the seasons delivers a great opportunity […]
Home / Blog / Industry Trends / Power Your Foodservice Revolution at 2017 AHF Conference, August 16th
It’s 2017 and technology runs the world. Can you think of a time when you went a day, or even a few hours, without using your smart phone or looking at a screen? Whether you’re at home, at work, or on the go, technology is everywhere you look. Now, rewind almost 250 years ago to […]
Home / Blog / Culture / Recognizing Exemplary Employees: Quarter 1 2017 TRAX Star Winners
CaterTrax has completed another successful quarter, and you know what that means. It’s time to announce the next group of TRAX Star winners! The following employees were recognized for going above and beyond to exemplify the following CaterTrax core values: Earning the prestigious honor of a TRAX Star deserves to be celebrated, so congratulations to the […]
Home / Blog / Platform Updates / New Date, Why Wait? FDA Menu Labeling Law
The U.S. Food and Drug Administration (FDA) extended the compliance date of the new menu labeling requirements from May 5th, 2017 to May 7th, 2018. Although affected establishments gained another full year to comply, CaterTrax is ready to support those who no longer want to wait. Watch this short video to learn more about the […]
Home / Blog / Industry Trends / 5 Best Practices For Sustainability in the Non-Commercial Foodservice Industry
Each year, more stories are shared of individuals who have made big strides towards being sustainable – like the woman who has been waste free for two years, or the growing number of businesses that made the switch to solar panel roofing for energy. It can get quite overwhelming to think about when there’s barely […]
Home / Blog / Industry Trends / 2017 Food Trends Expected To Hit The Foodservice Industry
It’s almost time to say goodbye to 2016 and all the food trends that devoured the foodservice industry this year – Galaxy cakes, sweet and savory doughnuts, and Sriracha-infused anything. But with a new year comes exciting and delicious food trend predictions expected to have an impact on foodservice operators and consumers. With millennials as […]
Home / Blog / Tips & Tricks / As a Busy Foodservice Operator, Is It Possible To Take Time Off?
Foodservice operators are always busy and always on, making it difficult to step away from the business. Juggling a multitude of responsibilities while still providing the highest level of customer service requires a great deal of time and energy. And, on top of that, catering management doesn’t have an off-season. But, everyone deserves to take […]
Home / Blog / Industry Trends / Challenges Facing Healthcare Foodservice Operations
Day after day, healthcare foodservice workers prepare and serve hundreds, sometimes thousands, of meals as well as keep floors stocked with snacks, beverages, and supplies for patients. Overcoming industry-wide challenges such as staffing shortages and cutting costs is not something that happens overnight, and requires employees to be resourceful, creative, and open-minded despite the stress […]
