Home / Blog / Industry Trends / What Business Dining Looks Like as Employees Return to Work
Online Ordering Technology Supports Shift in Corporate Dining Operations as Businesses Reopen The COVID-19 pandemic put an unexpected halt on business dining operations. To promote social distancing and prioritize employee safety, office buildings closed as companies shifted to a remote workforce. During the crisis, 62% of employed Americans worked from home, which left corporate […]
Home / Blog / Industry Trends / 2020 Senior Dining Trends
What Must Senior Dining Operators Do to Stay Competitive and Elevate the Senior Dining Experience Accounting for generational differences of the aging population is no small feat for senior dining professionals. Rewind to 20 years ago. Many senior living facilities had only one main sit-down dining room which served breakfast at 8 AM, lunch at […]
Home / Blog / Platform Updates / Meet the New Master Invoice
Multiple Orders, One Payment We’re excited to announce the enhanced Master Invoice. CaterTrax administrators will be able to group an individual customer’s orders into a single invoice with a unique ID and apply one payment. Each unique order’s production details are kept intact. With this enhancement, CaterTrax administrators can: Associate individual orders into a single, […]
Home / Blog / Industry Trends / What Students Want from College and University Foodservice Operations
How to Keep Hungry Students on Campus Keeping students well-nourished and healthy is the overarching mission of college and university foodservice operations. But, keeping hungry students on campus is a key challenge which operators face. A recent Technomic study found that “69% of students eat off-campus at least once a week” and only “33% of […]
Home / Blog / Platform Updates / Coming Soon! A New Online Ordering Experience
TRAX Platform Catering Software Enhancements Online ordering platforms are always evolving as industry trends, technology advances, and consumer needs continuously change across the non-commercial foodservice industry. Ordering technology must be responsive, user-friendly, and provide a positive customer experience while only requiring a minimal number of clicks for customers to place orders. Businesses must also maintain […]
Home / Blog / Culture / How Did 7 CaterTrax Employees Earn a TRAX Star Last Quarter?
Core Values and Dedication to Service Another completed quarter means another round of TRAX Star recipients to recognize! CaterTrax employees nominate their peers for a TRAX Star when they experience an individual exhibiting one or more of our CaterTrax core values while going above and beyond in their role. Congratulations to the employees below who […]
Home / Blog / Industry Trends / Non-Commercial Foodservice Operators Fuel Urgency to Buy with Limited-Time Offers (LTOs)
LTO Menu Planning Best Practices Strategically offering limited-time offers (LTOs) serves as a low-cost, high-profit avenue to drive customer excitement and increase sales. Products available only for a limited-time fuel consumers’ urgency to buy and with 50% of millennials and gen X-ers aiming to be the first among their peers to try an establishment’s new […]
Home / Blog / Culture / CaterTrax Core Values in Action Throughout Q2 2018
Star Employees Recognized for Going Above and Beyond As part of the interview process here, we ensure every potential hire will be a good fit for our team and company culture. CaterTrax core values are taken very seriously throughout the entire organization so when we grow our staff, it’s important that each new hire is […]
Home / Blog / Tips & Tricks / The Power of Plug-Ins
We understand that as a foodservice operator, you are doing a lot every day, from managing catering orders, fulfilling take-out orders, balancing deliveries, and even managing floor stock and replenishment for your organization. Many of our current administrators came to us eager to get the chaos of their catering businesses under control – a transition […]
Home / Blog / Food Feed / 2018 Spring Menu Trends
Non-Commercial Foodservice Spring Menu Trends Spring is officially here! It’s time for flowers to start blooming, your favorite produce to be back in season, and menus to get a much-needed seasonal refresh. Spring offers a great opportunity for non-commercial foodservice operators to revamp their menus with limited time menu offers and seasonal flavors to drive […]
Home / Blog / Industry Trends / What Do Residents Expect from Senior Living Foodservice Operators?
Cater to Seniors with Snacks, Meals at Their Convenience The idea of needing instant gratification is typically associated with the younger generations of today, but senior living foodservice operators are seeing this expectation more and more among the newest wave of residents entering their facilities. Senior living diners no longer want to rely on eating […]
Home / Blog / Food Feed / 3 Ways to Drive Plant-Based Diets in Non-Commercial Foodservice
Consumers Are Demanding Plant-Based Menu Options Non-commercial foodservice operators are seeing a growing interest in plant-based diets among consumers. This is supported by the fact that about 15% of the overall population is following a vegan, vegetarian, or flexitarian diet some of the time, thanks in part to the popularization of customization, sustainability, and healthier […]
Home / Blog / Industry Trends / Technology in Campus Foodservice Supports Dietary Needs
FDA Menu Labeling Compliance Deadline is Fast-Approaching For many young adults, college is the first time they’re leaving home for a long period of time, becoming 100% responsible for their personal consumption choices. Many students take health and cooking classes while attending high school but these classes can’t fully prepare them to make healthy eating […]
Home / Blog / Culture / Meet Our CaterTrax Employees Who Earned a TRAX Star in Quarter 3
CaterTrax Staff Recognized For Going Above and Beyond With another quarter complete comes another round of TRAX Star recipients; CaterTrax employees who went above and beyond to embody one or more of our CaterTrax core values and who have been nominated for a TRAX Star by their peers for doing so. With no intentions […]
Home / Blog / Platform Updates / TLS Updates: What You Need to Know
Make your browser compatible with TLS 1.1 and higher to ensure your online information stays safe. TLS puts the “S” in HTTPS when you’re visiting secure websites, like this one (check out our URL!) but what does that even mean? Per Wikipedia: Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic […]
Home / Blog / Platform Updates / Help Desk Ticket Categories Update
CaterTrax Administrators will notice some new and renamed ticket categories next time they submit a support request. On Tuesday, December 12th, we gave our hard-working Support Team an early holiday present by updating our help desk ticket categories. Just like we do for our partners and clients; we are constantly scoping out ways to make […]
Home / Blog / Industry Trends / Recognizing Healthcare Foodservice Workers Week 2017
How Will You Honor Your Hard-Working Healthcare Foodservice Professionals This Week? The Association for Healthcare Foodservice (AHF) is a professional group comprised of individuals who work in self-operated, non-commercial foodservice facilities within the healthcare foodservice industry. A legacy association that is now part of AHF started Healthcare Foodservice Workers Week in 1985 which continues to […]
Home / Blog / Culture / Meet the 8 CaterTrax Employees Who Earned a TRAX Star in Quarter 2
CaterTrax Employees Honored For Going Above and Beyond Another successful quarter marks another round of deserving CaterTrax employees who went above and beyond to exemplify our core values in their everyday work without hesitation. Throughout the second quarter of the year, our TRAX Star winners specifically embodied the following core values: We’re excited to recognize […]
Home / Blog / Food Feed / As Summer Cools Down, Heat Up Your Menu with Fall Menu Ideas
That all-too-familiar chill has started creeping back into the air again (which isn’t surprising considering CaterTrax is headquartered in upstate, New York) and while that means summer is coming to an end, it also means warm, seasonal menu items will start heating up noncommercial foodservice menus. The shifting of the seasons delivers a great opportunity […]
Home / Blog / Culture / Recognizing Exemplary Employees: Quarter 1 2017 TRAX Star Winners
CaterTrax has completed another successful quarter, and you know what that means. It’s time to announce the next group of TRAX Star winners! The following employees were recognized for going above and beyond to exemplify the following CaterTrax core values: Earning the prestigious honor of a TRAX Star deserves to be celebrated, so congratulations to the […]
