Home / Blog / Industry Trends / Technology Improves the Organizational Health of Healthcare Foodservice Operations
Organizational health encompasses an operation’s ability to function effectively through strong leadership, clear communication, and a solid strategy to respond to change in a way that promotes productivity and growth. Inefficiently managed operations result in staff members being forced to operate on heroics, masking the true pain of working under pressure to push accurate orders […]
Home / Blog / Tips & Tricks / How to Launch Your New CaterTrax Solution
It’s almost time to launch your new CaterTrax online ordering solution. So now what? Transitioning customers from placing orders via phone or email to placing orders online may come with some resistance. So to set foodservice operators and their customers up for success, our CaterTrax team created materials to support a seamless experience when making […]
Home / Blog / Industry Trends / 5 Best Practices For Sustainability in the Non-Commercial Foodservice Industry
Each year, more stories are shared of individuals who have made big strides towards being sustainable – like the woman who has been waste free for two years, or the growing number of businesses that made the switch to solar panel roofing for energy. It can get quite overwhelming to think about when there’s barely […]
Home / Blog / Industry Trends / Generation Z and Foodservice: How To Recruit and Retain
Move over millennials, Generation Z is here! Consisting of those born in the mid-90’s and later, Generation Z makes up just under 26% of the population. They are tech-savvy, great at multi-tasking, crave individuality, and differ greatly from Generation Y – aka millennials. So how can the foodservice industry start to recruit and retain this […]
Home / Blog / Tips & Tricks / How To Improve Customer Communication Using Your CaterTrax Solution
Whether you’re just starting out, or you have a well-established clientele, maintaining communication with customers has a direct correlation to the success of your foodservice operation. CaterTrax’s catering management software, the TRAX Platform, makes it simple for you to stay in touch and provides tools to help you learn valuable insights about customers, track customer […]
Home / Blog / Culture / Congratulations to the TRAX Star Winners from Quarter 4 of 2016!
In the final quarter of 2016, the TRAX Star Program highlighted the following core values: The internal committee of judges made their way through 15 nominations that recognized employees for exemplifying one, two, or all three of these core values. Together the judges collaborated and, after hours of deliberation, decided the following eight CaterTrax employees […]
Home / Blog / Food Feed / Refresh and Rejuvenate Your Spring Menu
Spring is right around the corner (we hope!) so say goodbye to menu items that warm the soul and say hello to refreshing dishes and drinks that are sure to reinvigorate hungry diners coming out of their winter hibernation. With spring comes a plethora of finally-in-season produce, fresh herbs, and lighter flavors to offset heavier […]
Home / Blog / Culture / Kim Hoffman Recognized For Professional Excellence and Community Leadership
Rochester, NY is a city that thrives on the creativity, passion, and determination of its residents. Take Susan B. Anthony for example. Without her tireless efforts and strong leadership skills, women’s rights could have ended up on a vastly different course throughout history. You can find her iconic statue in a local park and see […]
Home / Blog / Tips & Tricks / How to Best Leverage Social Media in the Foodservice Industry
Over the last decade, social media has become ingrained in our daily lives, dramatically changing the way we find and share information. Globally, as of January 2016, there were 2.307 billion social media users total – 1.968 billion who are mobile users, according to Smart Insights. Wow! The potential for foodservice operators to reach consumers […]
Home / Blog / Industry Trends / 2017 Food Trends Expected To Hit The Foodservice Industry
It’s almost time to say goodbye to 2016 and all the food trends that devoured the foodservice industry this year – Galaxy cakes, sweet and savory doughnuts, and Sriracha-infused anything. But with a new year comes exciting and delicious food trend predictions expected to have an impact on foodservice operators and consumers. With millennials as […]
Home / Blog / Culture / CaterTrax Jumps Two Spots on 2016 Rochester Chamber Top 100 List
A timeless memory taken with a Kodak camera. The almost unimaginable produce section at Wegmans. Susan B. Anthony fighting for every woman’s right to vote. A high-quality marketing report printed on a Xerox machine. What do all of these things have in common? They’re all deeply rooted in Rochester, NY, a city synonymous with culture, […]
Home / Blog / Culture / Employee Recognition Revamped – Meet The First Round of TRAX Star Winners!
At the close of last quarter, CaterTrax successfully completed the first TRAX Star nomination period since the program’s revamp earlier in 2016. As the program entails, two to three of CaterTrax’s ten core values are chosen at the start of each new quarter. Employees may nominate any of their peers for a TRAX Star if […]
Home / Blog / Culture / The TRAX Star Program: Recognizing Exemplary Employees
Recognition for a job well done is not always a routine occurrence in the workplace. But isn’t going above and beyond, especially when it’s not expected, something that deserves to be acknowledged? Maybe even rewarded? The CaterTrax Leadership Team thinks so! That’s why they implemented and recently revamped the TRAX Star Program – a program […]
Home / Blog / Tips & Tricks / As a Busy Foodservice Operator, Is It Possible To Take Time Off?
Foodservice operators are always busy and always on, making it difficult to step away from the business. Juggling a multitude of responsibilities while still providing the highest level of customer service requires a great deal of time and energy. And, on top of that, catering management doesn’t have an off-season. But, everyone deserves to take […]
Home / Blog / Food Feed / Campus Dining Gets Creepy
Why do people pay good money to take haunted hayrides through spine-chilling apple orchards and walk through dark haunted houses, getting grabbed and chased by creepy, masked characters? People love to be scared! Sure, some feign being tough when they’re really crying inside but there’s something about being scared that makes a typically-ordinary moment more […]
Home / Blog / Industry Trends / Challenges Facing Healthcare Foodservice Operations
Day after day, healthcare foodservice workers prepare and serve hundreds, sometimes thousands, of meals as well as keep floors stocked with snacks, beverages, and supplies for patients. Overcoming industry-wide challenges such as staffing shortages and cutting costs is not something that happens overnight, and requires employees to be resourceful, creative, and open-minded despite the stress […]
Home / Blog / Culture / Fighting Heat and Hunger, $1 at a Time
Was it a scorcher this summer, or what? Rochester, NY saw its hottest summer yet, breaking 184 year old records with 22 days hitting 90 degree temperatures or higher – the average is only 9 – so CaterTrax came up with a creative way to fight the heat while giving back to the community. Every […]
Home / Blog / Culture / CaterTrax Culture
Company culture is hard to define in words as it covers many aspects of the day-to-day office vibe. It’s defined by how people interact with one another, how the décor makes you feel, the delicious food shared with the office on holidays, birthdays, Bagel Fridays, or “just because” it’s Tuesday. When you walk in to […]
Home / Blog / Food Feed / Employees Share Their #HometownFavorites
This summer members of #TRAXERNATION received a little taste of a famous, Rochester hometown favorite; The Plate. The first “plate” originated at Nick Tahou Hots in Rochester, NY, starting out as “the plate with all the garbage on it” and over time, it evolved into the official, well-known “Garbage Plate“. It may not sound appetizing, […]
