Order Attachments: Add, Organize, and Now Delete Have you noticed an increase in event-related documents? During these ever-changing times, you might need different documents, waivers, and lists to ensure compliance with health guidelines. Now you can attach multiple documents to your orders, organize items by renaming them, and delete any as needed. In addition to […]

Order Attachments: Organize Your Event Details As you plan for events during these challenging times, you might find there are extra documents needed to ensure compliance with health guidelines. Did you know that we make it easy to keep all those documents and details in one place? Manage guest safety and capacity by attaching venue […]

Online Ordering Experience: Show Off Your Best Bites Entice your customers with mouthwatering menu images. Our Online Ordering Experience menu grids now include category and product photos to make your breakfast bites, grab-and-go treats, and dinner fare even more irresistible. Menu Edit Tool: Get Results Faster We removed the “Show All” option from the menu […]

Check out a sneak peek of what’s coming your way soon! Promo Codes are Getting a Makeover We are giving Promo Codes a more modern look and feel, mirroring retail solutions and making it easier for customers to redeem your codes and place orders. Get your special discounts ready! Promo Codes will be showing off […]

Group by Guest When placing an order, customers can now add names to individual order items with the Group by Guest feature.* Individual names for each person included in an order allow for a clear indication of which items belong to which guests. Not only does the Group by Guest feature support safe packaging, but […]

Checkout Process Aligned with an ongoing initiative to simplify the CaterTrax user experience wherever possible, the in-cart “Check Out” button now takes customers directly to enter order information. This update effectively removes a step from the process and makes it even faster and more efficient for customers to place orders.* In conjunction, customers who have […]

Added links to highlight the availability to repeat an order in the mobile view.* Coupon messaging has been moved to Step 1 of the checkout process.* This is a direct result of client feedback to put coupon messaging earlier in the checkout process. To provide clients deeper value from the coupon feature, we recently released […]

Coupons are front and center this month and received a variety of innovative enhancements, as detailed below The Back of House header has a fresh, new look; functionality has not changed Coupon Enhancements Drive additional business, highlight limited-time offers on your menu, or entice new customers with a percentage off of their first order by […]

Expired timeslots are not an option on step 2 of checkout when a timeslot has been selected. Improved default payment method checkbox added. Take-Out processed order emails have been redesigned and include dynamic fields.  After placing a Take-Out order, customers using the ‘Add to Outlook’ feature will receive a newly designed format inserted directly into […]

If there are less than 15 minutes to complete the checkout a message will display minutes remaining before the cut-off time. * Change Request button reflects when the order is placed and the cut-off time for change requests. Send the newly formatted mobile-friendly email right from the thank you page. * Invalid coupons are not […]

Guest checkout link now available in flyout cart Can now edit orders within the flyout cart Message section added to the top of the Flyout Cart for Takeout Orders  Coupon details display in the flyout cart  New mobile friendly thank you page  Customers can now set order details sooner in the ordering process  New order […]